Bob Moore Ford

Josh was outstanding! I brought my wife’s Explorer in for a popping noise from the front end. At first they were unable to duplicate the issue but they test drove it a seco I brought my wife’s Explorer in for a popping noise from the front end. At first they were unable to duplicate the issue but they test drove it a second time and duplicated the issue. The tech found that the steering gear was at fault. Josh found my extended warranty and got the repair covered under that warranty. I had also scheduled to have my truck in for an oil change that was past due. There was an online booking issue and he helped to reschedule around my busy schedule to my satisfaction as well. Thanks Josh! More

Quick Service Brought in 2013 Ford E350 passenger to have Low Tire Pressure Warning indicator checked. Chad took care of it sending it back to the tire tech. Was f Brought in 2013 Ford E350 passenger to have Low Tire Pressure Warning indicator checked. Chad took care of it sending it back to the tire tech. Was fixed by reprogramming the tire pressure monitors. Was out within 30 minutes. Thanks. More

Great Service Center Chad got my truck in for an oil change that was overdue on a busy day. My work schedule had been hectic and I just needed to get it done before a trip Chad got my truck in for an oil change that was overdue on a busy day. My work schedule had been hectic and I just needed to get it done before a trip. I appreciate him working around my busy schedule! More

Top notch The service center at Bob Moore was excellent. Dusty took the time to explain the process of warranty work and was very helpful throughout the proces The service center at Bob Moore was excellent. Dusty took the time to explain the process of warranty work and was very helpful throughout the process. He made sure my Lincoln was taken care of and fixed properly. More

I could not ask for anything more!!! From day 1 of going to this dealership, I have always been met with nothing but professionalism, courtesy and friendliness (and always with a smile on From day 1 of going to this dealership, I have always been met with nothing but professionalism, courtesy and friendliness (and always with a smile on their faces). My trusted service guy, Mr. Jeff Gann has always listened to my concerns and addressed my needs/questions. They always make you feel welcomed and the service manager, Mr. Scott Parrish, makes you feel comfortable enough to come to him if you ever have an issue with your service. I highly recommend this dealership for all your automotive needs. More

Puzzling Comparison to David Stanley Great job on getting me in last minute and checking out the issues with my alignment and struts. Still very puzzling why David Stanley said they coul Great job on getting me in last minute and checking out the issues with my alignment and struts. Still very puzzling why David Stanley said they couldn’t do the alignment because the struts needed to be replaced and that a Ford dealer would have to do that. More

Accommodating and honest staff. Great overall experience The service at Moore was fair as well as honest. Chad (service technician) went above and beyond his required duty in finding a recall for my vehicle The service at Moore was fair as well as honest. Chad (service technician) went above and beyond his required duty in finding a recall for my vehicle which saved me money, and was greatly appreciated. I would highly recommend their service department to anyone one looking for quality service and integrity among staff. More

Service advisor Jeff Jeff Gann is absolutely awesome! He always greets me ir ny husband when we come in and is understanding ig our needs! Will use him as an advisor alway Jeff Gann is absolutely awesome! He always greets me ir ny husband when we come in and is understanding ig our needs! Will use him as an advisor always More

Recall/warranty work Took our daughter’s 2012 Focus in for recalls/warranty work. They took care of everything and were very professional and explained all of the work don Took our daughter’s 2012 Focus in for recalls/warranty work. They took care of everything and were very professional and explained all of the work done. More

Quality purchasing experience Awesome experience, quality people, very professional. We would recommend this dealership to everyone. Thank you for making our experience very positi Awesome experience, quality people, very professional. We would recommend this dealership to everyone. Thank you for making our experience very positive, we will spread the word. More