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Bob Moore Ford
Oklahoma City, OK
1,574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,574 reviews
June 19, 2019
Trustworthy I’m grateful that I can trust this dealership with my vehicle. Every time I’ve taken my vehicle for an oil change, a light on the dashboard, or a reca I’m grateful that I can trust this dealership with my vehicle. Every time I’ve taken my vehicle for an oil change, a light on the dashboard, or a recall they’ve taken care of the vehicle in such a timely and trustworthy manner. More
by MOrnelas
Verified CustomerEmployees Worked With
Dusty, Jeff Gann
June 19, 2019
Charged for alignment but wasn't done. I was charged for alignment and there wasn't a part I was told. I then asked if I could buy a replacement hub cap for my ford econoline Josh said they I was charged for alignment and there wasn't a part I was told. I then asked if I could buy a replacement hub cap for my ford econoline Josh said they didn't have one it would take 2-3 days to order one.. walked over to parts and they sold me one for $52+tax... he wasn't helpful at any point. More
by Elis72
Employees Worked With
Josh Clift
June 18, 2019
Great Recovery We took our explorer in for the works and alignment. My wife drove it home and showed up scared to death saying that the vehicle was seemingly losing We took our explorer in for the works and alignment. My wife drove it home and showed up scared to death saying that the vehicle was seemingly losing friction at certain speeds. I drove it and confirmed her experience. I called Josh and he sent the technician to get the vehicle the next day. In the interim my wife had found a recall on the rear toe link and I asked Josh to look at this. They did, fixed it, and found an issue with the front control arm and fixed that for 1/2 the cost! Thank you! More
by 1h@teScrnN@mes
Employees Worked With
The technician was very professional, I didn’t get his name., Josh Clift
June 18, 2019
Absolutely the best car buying experience I’ve had Pulling in we were greeted with a smile and a big wave. As we got out of our car, Jeff met us with enthusiasm and a friendly smile. We were honestly t Pulling in we were greeted with a smile and a big wave. As we got out of our car, Jeff met us with enthusiasm and a friendly smile. We were honestly there to just look. He asked what we wanted and what was our max price and monthly payment price. We told him no more than 25000 and no more than 400/month. we told him we have 2 kids and 1 more on the way and need room for our family. He had just the truck in mind. He showed us 3 different trucks and we fell in love with the 1st one. He answered ALL of our questions (and I had A LOT). The truck was below our budget, met our needs and reliable. He was absolutely amazing! And to top it off Jeff found us a low interest rate, gap, and warranty. We will definitely be coming back to buy our future vehicles from Jeff And Ian. More
by Michelle Holbert and Jacob Ivey
Employees Worked With
Jeff Morris, Ian Farnham
June 18, 2019
Excellent communication and professionalism. Dusty took the phone call about our recall. Got us in the next morning and we were done by the afternoon. Really good experience for us. Dusty took the phone call about our recall. Got us in the next morning and we were done by the afternoon. Really good experience for us. More
by Okdeanok
Employees Worked With
Dusty
June 17, 2019
Oil change I had good service, I felt since I had an appointment, it took too long. I was there 3 hours for an oil change. I feel this is to long. I had good service, I felt since I had an appointment, it took too long. I was there 3 hours for an oil change. I feel this is to long. More
by Explorer1
Employees Worked With
Jeff Gann
June 17, 2019
Received an oil change and tire rotation Jeff is always very helpful and recommends what needs to be done. He is always thorough in his explanations. I will continue to use his knowledge and Jeff is always very helpful and recommends what needs to be done. He is always thorough in his explanations. I will continue to use his knowledge and recommend him to all who ask. More
by MIKEMITCHELL0426
Employees Worked With
Jeff Gann
June 17, 2019
Wonderful experience Great experience with the staff and very nice environment very friendly and helpful. Jason Akers you are the best. Kyle and Ian where awesome as well Great experience with the staff and very nice environment very friendly and helpful. Jason Akers you are the best. Kyle and Ian where awesome as well. More
by danaruchele@gmail.com
Employees Worked With
Kyle Christian, Jason Akers, Ian Farnham
June 17, 2019
Bomb.com Chad in the service department got my car fixed (recall) in an hour! He was very helpful & informative while I was waiting! Great customer service! Chad in the service department got my car fixed (recall) in an hour! He was very helpful & informative while I was waiting! Great customer service! More
by FayeB
Employees Worked With
Chad Richardson
June 17, 2019
Ford Escape I had an oil change performed, AC serviced and two keys programmed. Great service always. They always take care of all my vehicle needs. Great place! I had an oil change performed, AC serviced and two keys programmed. Great service always. They always take care of all my vehicle needs. Great place! John the service porter always gives me rides home and back. He is really friendly! More
by Federico
Employees Worked With
Jeff Gann
