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Bob Moore Ford
Oklahoma City, OK
1,574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,574 reviews
July 22, 2019
Bob Moore Ford and Kermit Denton best dealer & salesman The best car buying experience ever! Kermit was not pushy, he made sure to answer all of our questions and took the time to set up and sync our device The best car buying experience ever! Kermit was not pushy, he made sure to answer all of our questions and took the time to set up and sync our devices to our new Escape. My husband and I both felt like we had known Kermit for years. A very nice guy. When we buy our next car we will buy from Bob Moore and our new friend Kermit Denton. More
by FRANCESHINDS
Verified CustomerEmployees Worked With
Kermit Denton III
July 22, 2019
Oil change The service is very polite and gets your vehicle in as soon as possible. The service manager is always help full and take care of any problems. The service is very polite and gets your vehicle in as soon as possible. The service manager is always help full and take care of any problems. More
by Jackpot10
Employees Worked With
Kyle Christian, Brittany Trattner, David Klein, Chad Richardson, Josh Clift, Steve Broadbooks, Seabass Neil, Joe Baker, Tommy Elliott, Cameron Hale
July 21, 2019
Fast clean friendly Service rep was prompt to meet me,answered any questions I had and advised me on an unrelated problem for this visit. Service was completed in less ti Service rep was prompt to meet me,answered any questions I had and advised me on an unrelated problem for this visit. Service was completed in less time than projected More
by Ron gilson
Employees Worked With
Dusty
July 21, 2019
Ford Fusion Service Chad Richardson took care of everything and communicated with me every step of the way. Had to replace a shifter bushing & he did that under warranty Chad Richardson took care of everything and communicated with me every step of the way. Had to replace a shifter bushing & he did that under warranty. He also took care of 2 recalls and I appreciated that. It gets the leading company off my butt. You guys are lucky to have Chad and I think the guys deserves a raise! Thanks Chad!!! More
by Janet1234
Employees Worked With
Chad Richardson
July 20, 2019
Great and reliable service Jeff was polite, understanding, and kept me informed the whole time my car was being serviced. The mechanic got the job done faster then my expectatio Jeff was polite, understanding, and kept me informed the whole time my car was being serviced. The mechanic got the job done faster then my expectations. More
by Robert
Employees Worked With
Jeff Gann
July 19, 2019
Oil Changed at Bob Moore Ford I was so pleased with the service and the way I was treated at the Bob Moore Service Department. Everyone was friendly, helpful, and professional. I w I was so pleased with the service and the way I was treated at the Bob Moore Service Department. Everyone was friendly, helpful, and professional. I was able to schedule my appointment on line, and at the same time request shuttle service. I have already recommended Bob Moore to a couple of people, and will continue to have mine and my husband’s vehicles serviced there. More
by JulesOK
Employees Worked With
Dusty Rose and the shuttle driver (I’m sorry, but I don’t remember his name.)
July 19, 2019
Lose the crappy attitude I think you could learn to lose the attitude you’re providing to customers and maybe think about your sentences before you speak them. We’ve gotten ou I think you could learn to lose the attitude you’re providing to customers and maybe think about your sentences before you speak them. We’ve gotten our truck serviced here twice and the first time was good. This second time will definitely be the reason we choose a different Ford dealership to get our truck serviced at. we dropped off the truck being told we wouldn’t pay the diagnostic fee, just to be told a few hours later that it would be charged. Push comes to shove, we’re told it’s a diagnostic/labor fee since our extended warranty company didn’t cover an additional hour of work. I spoke to Scott (who was very nice) about the diagnostic fee being waived since we were doing our repairs at the dealership. But despite being told by scott that it would be waived, our service advisor still tried to charge us for it. When we showed up to pick up the truck, his frustration was very obvious on his face that he wasn’t happy that i was pushing back on the “diagnostic” fee. so i’m assuming after a conversation with scott, he waived it. but didn’t think to acknowledge me after to say “i’m sorry for the confusion” or “we’re gonna go ahead and waive it”, he came back in, spoke to the girl who was taking our payment, and walked off. not another word to me. nothing. that kind of service right there is xxxx. we won’t be coming back, i can guarantee that. More
by tle
Employees Worked With
Dusty Rose, Scott Parrish
July 18, 2019
Service review Great service stop for routine oil change. Never had to wait on an update and the truck was ready on time. Will be back for my next service appointmen Great service stop for routine oil change. Never had to wait on an update and the truck was ready on time. Will be back for my next service appointment More
by dnorth1623
Employees Worked With
Jeff Gann
July 18, 2019
Thank you Bob Moore Ford! Great atmosphere, friendly staff and no pressure. Shelby went above and beyond to help me get the deal I wanted and was very patient with me. Great atmosphere, friendly staff and no pressure. Shelby went above and beyond to help me get the deal I wanted and was very patient with me. More
by SilverTransit
Employees Worked With
Shelby Pearson, Chad Woodward, Scott Parrish
July 18, 2019
It was good The service was great and I would like to come back, like for a oil change sometime in the future thank you. It was a great service The service was great and I would like to come back, like for a oil change sometime in the future thank you. It was a great service More
by Robbie01
Employees Worked With
Jeff Gann
