Bob Moore Ford

met all my expectations Josh was my service advisor and he was clear and precise in both meeting my expectations and the work that was going to be done. I received an update Josh was my service advisor and he was clear and precise in both meeting my expectations and the work that was going to be done. I received an update in less than 45 minutes (I left the car at the service center) and the work was done much quicker than I expected. I've had work done on my car at another dealer in the OKC Metro, and felt like there was something missing in terms of communication, and that there was up-sell for services that do not fall under my service plan/warranty. I'm very pleased that I traveled the extra miles for Bob Moore Ford, and feel like it is a more customer-focused operation. I appreciate that Josh got the job done quickly, and also was able to make sure the work done fell within the parameters of my service plan/warranty. More

Check out “loose” steering Dusty Rose was incredibly responsive to my concerns of a deteriorating lack of control in my vehicle’s steering response & suggested that I bring it r Dusty Rose was incredibly responsive to my concerns of a deteriorating lack of control in my vehicle’s steering response & suggested that I bring it right in. I came that same day & he pinpointed a potential critical issue that could have been catastrophic had I continued driving without having it checked. He was very polite, professional, & I’m sure he corrected a previous service job that was not done properly & saved me from a truly dangerous situation. More

I have not had to use service center yet. It’s to early for rating of service center, because I have not had to use it yet. I will give you ratings on the your Salesman and your sales managers It’s to early for rating of service center, because I have not had to use it yet. I will give you ratings on the your Salesman and your sales managers. Shannon Stansberry was very helpful as well as the two sales managers that played a big part for us to make the purchase. More

Best place for service ! Bob Moore has been the best experience I've had for servicing my Ford. it's easy to set up an appointment times with them. if you have any questions t Bob Moore has been the best experience I've had for servicing my Ford. it's easy to set up an appointment times with them. if you have any questions they are always very forward in answering. Car service times are just as they state by phone, usually I am in and out within an hour. if anything else comes up, they come and let me know before anything's done and let me know if another time is needed to fix the repairs. I've never had a problem with anybody at Bob Moore Ford service center. I will keep going here! More

Trusted Service for 15 Yrs I have owned multiple Ford vehicles and have always brought them here to service. I have worked with Scott in the past and I deal with Jeff now. The I have owned multiple Ford vehicles and have always brought them here to service. I have worked with Scott in the past and I deal with Jeff now. These guys have always been honest and upfront with me on the work they needed to do, how long it was going to take and how much it’s going to cost. After the work is performed I have never had any issues with my cars. And that’s why I am a Bob Moore Ford customer. More

Best Service Department Service department was great!! Kept me informed and updated on the status of my vehicle. Jeff made sure I was aware of everything going on and handled Service department was great!! Kept me informed and updated on the status of my vehicle. Jeff made sure I was aware of everything going on and handled my warranty claim for me. More

Recall The recall was completed sooner than I expected, they provided transportation back home and picked me up when it was finished, they checked virtually The recall was completed sooner than I expected, they provided transportation back home and picked me up when it was finished, they checked virtually everything on the vehicle, and didn’t hassle me to fix things that they highlighted needing attention. I was satisfied with the experience. More

Rock solid service Repeat customer since 2010 mostly because of this highly rated service department. About this part of this survey the twenty five world minimum is not Repeat customer since 2010 mostly because of this highly rated service department. About this part of this survey the twenty five world minimum is not necessary... More

Transmission and clutch fixed! Helpful service staff that was happy to answer any question we asked and willing to work with us. They completed the repairs on my vehicle earlier tha Helpful service staff that was happy to answer any question we asked and willing to work with us. They completed the repairs on my vehicle earlier than they expected while being shorthanded. Great group of folks! More