Bob Johnson Chrysler Dodge Jeep Ram- Watertown

AVOID! Bob Johnson in Watertown is not only incompetent, they're completely dishonest and unethical. They took a significant credit card deposit for an agre Bob Johnson in Watertown is not only incompetent, they're completely dishonest and unethical. They took a significant credit card deposit for an agreed-to purchase, and then sold the car to someone else. In the end I'm very glad not to be purchasing a car from these sleazeballs (Regina and her Manager afraid to share his name). However, everyone reading this should AVOID DOING BUSINESS WITH THEM to prevent being ripped off and lied to. Felt I owed this enlightening review to our community! More

I have nothing to say about this matter it’s was a good thing that I was there they did a good job I will come back thing that I was there they did a good job I will come back More

We have been customers of this dealership for many years. .they have always gone above and beyond to make sure that we are taken care of in the utmost highest treatment they can give.. thank you.. .they have always gone above and beyond to make sure that we are taken care of in the utmost highest treatment they can give.. thank you.. More

Never bought a car here but my two successful service appointments have convinced me to buy my next car here! appointments have convinced me to buy my next car here! More

Excellent courteous service and friendly staff will always recommend for any of your needs or a vehicle always recommend for any of your needs or a vehicle More

Two weeks ago I purchased a used 2025 Honda from Bob Johnson CDJR in Watertown. Our experience was without event until we got home and realized that one of the two key fobs was missing the "hard key" (t Johnson CDJR in Watertown. Our experience was without event until we got home and realized that one of the two key fobs was missing the "hard key" (the piece that you'd use to start the car if the fob battery died). Our salesman (Sean K) assured me it wouldn't be a problem. The finance manager (Brian P) told me he'd gotten approval for a replacement. And then both stopped answering my inquiries. Seriously guys...if you can't fix a key, what will I be able to count on you for? More

Great dealership, wonderful, accommodating and knowledgable staff. Good pricing and excellent service. You will not be disappointed with Mike Perkins at the helm. knowledgable staff. Good pricing and excellent service. You will not be disappointed with Mike Perkins at the helm. More

Wonderful experience buying our first car! Very quick and efficient at figuring out what you would like, or prefer to have for a vehicle. Also stayed within our budget that we asked which I ap Very quick and efficient at figuring out what you would like, or prefer to have for a vehicle. Also stayed within our budget that we asked which I appreciate. I love my new equinox! More

Excellent service in their service department. Everyone friendly and helpful. Nice place to do business. I would recommend them. Everyone friendly and helpful. Nice place to do business. I would recommend them. More

Always great parts and service, got the part I needed next day and had it installed that afternoon next day and had it installed that afternoon More