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Bob Johnson Chevrolet
Rochester, NY
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2,878 Reviews of Bob Johnson Chevrolet
Thank You Chris Callari I had been dreading leasing a new vehicle when my lease expired in Jan 2019. My car dealer for years, Chris Callari not only eased my fears, but deli I had been dreading leasing a new vehicle when my lease expired in Jan 2019. My car dealer for years, Chris Callari not only eased my fears, but delivered on a wonderful Trax lease. I have had a bad couple of years with financial hardships and I was very fearful that I would not qualify for a lease, much less be able to hold onto an SUV, which I need for my business. I called Chris (reluctantly ) and he immediate eased my fears and made me feel like I was not alone in this. And financial assistance with George was such a positive experience. He worked hard to get me the best deal and to not feel so bad about my circumstance. Powerful team Chris and George! I’m a loyal customer for life. More
great service as usual as usual the service was quick and efficient. got right in and had less then an hour wait for inspection. everything was good so no additional cost ex as usual the service was quick and efficient. got right in and had less then an hour wait for inspection. everything was good so no additional cost except for the inspection More
Smooth and Excellent Purchase My wife and I leased 2 new vehicles with Anthony Suttera and his assistant Dean. This is our second time with Anthony who is personable and helpful as My wife and I leased 2 new vehicles with Anthony Suttera and his assistant Dean. This is our second time with Anthony who is personable and helpful as can be. Dean was a pleasure to work with and both did a great job taking the time to help us narrow down exactly what vehicle met our needs. George helped us get the financing finalized and was extremely helpful in the whole process, and made sure everything was explained thoroughly and ensured we received exactly what was right for us. Everyone involved made the whole deal completely painless, and we left feeling great about our new leases. Tim did and outstanding job going through the vehicle features and explaining how everything worked. We greatly appreciated the time spent going through the features and answering all of our questions. He was very friendly and personable making the whole experience comfortable. Could not thank and recommend them all enough. We will certainly return when these leases are up. More
Poor salesmanship Stood in the lobby 20 mins no one tried to sale me a car. One Salesman brushed me off would not go outside with_me seriously? Stood in the lobby 20 mins no one tried to sale me a car. One Salesman brushed me off would not go outside with_me seriously? More
Exceptional sales professional Brady and his partner immediately found what I wanted. The deal was excellent and the test drive was probably not needed since I decided I was going Brady and his partner immediately found what I wanted. The deal was excellent and the test drive was probably not needed since I decided I was going to get the Tahoe as soon as I saw it. Brady is a no-nonsense professional. More
First Time Buyer I came in just before the new year to look at a car wasn't sure what to do... I came back three weeks later Karl still had my paperwork and said he k I came in just before the new year to look at a car wasn't sure what to do... I came back three weeks later Karl still had my paperwork and said he knew I was going to come back Inn I was able to get the car I wanted in the color I wanted n the trim I wanted very happy with everything. Everyone was So helpful.. More
Service Dropped the car off Friday night using the drop box which is super convenient after hours. Service was completed the following morning so virtually no Dropped the car off Friday night using the drop box which is super convenient after hours. Service was completed the following morning so virtually no disruption to my weekend routine. More
Excellent Service Phenomenal customer service. I had taken my truck which I lease from Barnard Chevy back for service several times. I have had numerous electrical pr Phenomenal customer service. I had taken my truck which I lease from Barnard Chevy back for service several times. I have had numerous electrical problems and they would turn me away after keeping my truck for weeks at a time and tell me there is nothing wrong with it. I had a loaner vehicle for at least 40 days while they “looked” at mine. They just said there was absolutely nothing wrong with my truck. I took it to Bob Johnson as a last resort and they found the problem with in hours. They found a major problem when other dealers said there was nothing wrong with it. They are great and I will definitely go back for any future service and sale needs. More
Excellent Danny was professional, responsive, and a helpful conduit and communicator with mechanics. Answered all questions and concerns over multiple phone cal Danny was professional, responsive, and a helpful conduit and communicator with mechanics. Answered all questions and concerns over multiple phone calls. It's been one in a series of good experiences. More
Service was quick and easy I went in for an oil change and tire rotation. I also had an open recall fixed. Everything was done for me in a couple of hours. I went in for an oil change and tire rotation. I also had an open recall fixed. Everything was done for me in a couple of hours. More