Bob Johnson Chevrolet

Great experience From the moment we walked in and worked with Ann through all of the way to picking up my new Encore and being schooled on the apps/onstar etc was a ve From the moment we walked in and worked with Ann through all of the way to picking up my new Encore and being schooled on the apps/onstar etc was a very smooth and seamless transaction. Thank you so much! More

Brady is amazing Other than a very long wait, our sales guy Brady is top notch. I would expect a long wait for him . Tim was fantastic as well Other than a very long wait, our sales guy Brady is top notch. I would expect a long wait for him . Tim was fantastic as well More

Outstanding car purchase experience I have purchased/leased cars from Bob Johnson Chevy for years and it’s because of my sales woman, Anne Lakis..My husband has dealt with her for over 3 I have purchased/leased cars from Bob Johnson Chevy for years and it’s because of my sales woman, Anne Lakis..My husband has dealt with her for over 30 years..Anne goes above and beyond to get you what you want..I totally trust her to have my best interest at heart and she has proven that over the years..Also, I received the help of Gary Bains setting up my internet/ onstar..He was very helpful and put me at ease learning all the features.. More

New gas pedal Dan, kept me up to date on my repair and loan me a vehicle until my vehicle was completed. He always returned my call in a timely manner Dan, kept me up to date on my repair and loan me a vehicle until my vehicle was completed. He always returned my call in a timely manner More

Service on my 2011 Chevy Avalanche After purchasing the vehicle at another dealership and having the vehicle serviced exclusively at the dealership I purchased the vehicle from, I went After purchasing the vehicle at another dealership and having the vehicle serviced exclusively at the dealership I purchased the vehicle from, I went to Bob Johnson’s. Over the past eight years of having the vehicle serviced at where I bought it, what I was being told by certain members of the service department didn’t add up. I took the vehicle to Bob Johnson’s for work. I was blown away by the friendliness and the truth of what their service department told me. They provided me with a free loaner vehicle until the work on my vehicle was done. The price on the invoice was lower by $300.00 than what the estimate was. I was shocked. Never at the other dealership was that the case it was actually the opposite. If I still had the vehicle I would ONLY have it serviced at Bob Johnson’s. More

not sure of service I received brought in my 2018 Silverado for oil change and inspection and tire rotation but did not check tire pressure how do I know they even changed my oil brought in my 2018 Silverado for oil change and inspection and tire rotation but did not check tire pressure how do I know they even changed my oil More

Most professional staff I have had my car serviced at I have and will continue to recommend Bob Johnson Chevrolet to friends and family , based on Sales and service . Very professional and knowledgeabl I have and will continue to recommend Bob Johnson Chevrolet to friends and family , based on Sales and service . Very professional and knowledgeable , the selection was also incredible. I see a lot of commercials on their new Buick GMC location . More

Terrible experience Will never buy a car here again, paid for an extended warranty they charged me $100 to look st my car didn’t tell me until after looking st it, wouldn Will never buy a car here again, paid for an extended warranty they charged me $100 to look st my car didn’t tell me until after looking st it, wouldn’t give me my car back until I gave them $100 for the “service fee” told me my car needed from brakes and rotors, took it home to change the brakes myself and they still have another easy 25 k miles to them. So imagine if I paid the $395 for brakes and rotors like they said I needed... would never recommend them to anyone More

2019 Winter While on the way to Medina, I got media message re low air in one tire. It was 5 degrees out, I couldn't get the tire cap off to add air, so circled b While on the way to Medina, I got media message re low air in one tire. It was 5 degrees out, I couldn't get the tire cap off to add air, so circled back to Bob Johnson. Good thing: there was a nail in my tire. The tire was filled and I made an appt. for the next day, as I needed a routine check-up. All went well, but apparently some paperwork was not passed on, and instead of the 45 - 60 minute wait, it was over 2 hours. Bob Johnson did not charge me for the tire patch or the check-up, which was really nice. Paul Palmgreen was just great - professional, very nice and he knows some ASL - I'm deaf. I'm always glad that I bought my truck at Bob Johnson - they're reliable, helpful and very nice. More

Didn’t do full service Went for a oil change, inspection and tire rotation. I know the inspection happened I know the rotation DID NOT and who know on the oil change. Been a Went for a oil change, inspection and tire rotation. I know the inspection happened I know the rotation DID NOT and who know on the oil change. Been a loyal customer for years but might be time to find a new dealer More