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Bob Johnson Chevrolet

Rochester, NY

4.3
2,878 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,878 Reviews of Bob Johnson Chevrolet

February 24, 2019

Great Service The service manager Steve always takes very good care of us. He is engaging and very straightforward and honest. He always explains things well before More

by cdav1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
February 24, 2019

Happy with my purchase I had a great sales person Mason that went above and beyond to fulfill our needs when purchasing our Chevy traverse. Happy with the price and staff. More

by tarachrmnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Hill
February 24, 2019

Oil Change/Tire Rotation Drove in with no appointment. I would suggest you say how long the wait could be instead of giving a time the car would be ready. I did wait about 40 More

by lkellis380
Recommend Dealer
Yes
Employees Worked With
Shayne Rath
February 24, 2019

Excellent work Great job taking care of the inspection, and the necessary follow up to get some miles o the car before the sticker could be added. Wheel bearing and More

by sgevans59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Christopher Sherlock
February 24, 2019

Good service. The service rep was nice and attentive. I walked out several times in the past when I walked in and stood there while playing with myself and nobody n More

by WVANKEUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot my service people
February 24, 2019

MYS Inspection I showed up without an appointment. Even so, the service people were wonderful, checking me in promptly can completing the work in the time expected. More

by GAIL.FINKELSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin Morillo
February 24, 2019

Had to have the radiator flushed. Bob Johnson Chevrolet has excellent service and very polite and courteous employees. Besides fixing the problem we had, they checked the Equinox off a More

by cking1847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hillengas
February 23, 2019

Recent visit The quality of the work ensures safety, reliability, and safety. Routine visit for oil change revealed more issues.... front brakes and radiator flus More

by jrbrunetjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
February 23, 2019

New Lease Zach was easy to work with, prepared and got me into a new car when I had no intention of buying a new car. The deal was too good to pass up! More

by Jess N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lavalley, George Sarkis, Corey Sherwood
February 22, 2019

Poor and Deceitful Nick Cortese bought the vehicle I purchased in order to hit a sales quota and then Bob Johnson tried to remarket the vehicle as a Courtesy Transportat More

by mbruno612
Recommend Dealer
No
Employees Worked With
Nick Cortese
Mar 11, 2019 -

Bob Johnson Chevrolet responded

Hi we tried looking into this situation and it seems like you may have confused the names in this situation. We would appreciate you calling in to speak with Mat Jewel to clarify what happened and how we can make this right.

Mar 12, 2019 -

mbruno612 responded

Definitely not mistaken on the sales person that was involved. Please give me a call at (585) 269-8491.

Mar 12, 2019 -

Bob Johnson Chevrolet responded

Thank you, we will call you today!

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