Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Service appointment took much too long. I dropped off my 2015 Silverado at 9 a.m. on 11/11. I did not pick it up until 5:30 p.m. 11/13. I was told several times that the work would be done I dropped off my 2015 Silverado at 9 a.m. on 11/11. I did not pick it up until 5:30 p.m. 11/13. I was told several times that the work would be done, and that I would be contacted via telephone. This did not happen; I had to keep calling to talk to anyone. I was told it would be done 11/12- it wasn't; I was then told it would be done by noon on 11/13- it wasn't. I then talked to service manager "Mike", who checked with service techs. He told me it would be done by 5 p.m. 11/13; I had to wait for it to be finished. This was totally unacceptable, knowing that vehicles that came in after mine were being serviced ahead of mine. I was without a vehicle for 3 days........RF More
This is my second time purchasing a lease with Bob Johnson and the experience exceeded my expectations. Mason Hill, not only was he knowledgeable and attentive, but was committed to making me happy wi Johnson and the experience exceeded my expectations. Mason Hill, not only was he knowledgeable and attentive, but was committed to making me happy with my car purchase/lease. Couldn’t of worked with anyone better. Thank you! More
Good choice finding Sam Cubiotti Enjoyed working with Sam with a no pressure attitude. Through out the whole buying experience he knew what had to be done and did it. Would buy from S Enjoyed working with Sam with a no pressure attitude. Through out the whole buying experience he knew what had to be done and did it. Would buy from Sam again. Thank you More
Lease a 2019 Chevy Trax salesman today at bob Johnson Chevy. Johnson today every member of their went above and beyond for me in every possible way I will definitely recommend this dealership to my family and fr Johnson today every member of their went above and beyond for me in every possible way I will definitely recommend this dealership to my family and friends either when I brought my car their for service my 2017 Chevy Cruz was impressed by the car service and way I was treated A plus rating from me on all levels More
Bryan was amazing and made me feel comfortable. He didn’t make me feel pressured to buy from him he explained everything in full to me and made my first time experience and made me feel comfortable. He didn’t make me feel pressured to buy from him he explained everything in full to me and made my first time experience as an original owner of a vehicle so smooth. I usually buy great used cars this is my first NEW vehicle and I’m super excited thank you so much Bryan and Michelle More
Ver informative and helpful I had a great experience at Bob Johnson's Chevrolet. My sales consultant was Anne Lakis. Loved her!!! Very informative and such a help to me. Thank I had a great experience at Bob Johnson's Chevrolet. My sales consultant was Anne Lakis. Loved her!!! Very informative and such a help to me. Thank you Anne. More
Walked in, got a truck, drove out Lots of cars, work a deal for you. Pretty happy with the service overall. No actual problems. There's not much else to say, but apparently I have to k Lots of cars, work a deal for you. Pretty happy with the service overall. No actual problems. There's not much else to say, but apparently I have to keep writing. More
Courteous patient trustworthy Hector and Corey and everyone I met were thorough and most of all patient with me in answering my questions. Everyone was friendly and courteous and t Hector and Corey and everyone I met were thorough and most of all patient with me in answering my questions. Everyone was friendly and courteous and took their time working with me. More
The entire staff never disappoints. Excellent expirience! experience! This is our 8th car from Bob Johnson, always great service and friendly faces. Thank you Anthony Suttera, George, Ted and Corey for the te experience! This is our 8th car from Bob Johnson, always great service and friendly faces. Thank you Anthony Suttera, George, Ted and Corey for the tech set up! More
Great experience Corey was extremely helpful and patient when showing me how my phone and all the electronics in my car work. He is very knowledgeable and polite. An Corey was extremely helpful and patient when showing me how my phone and all the electronics in my car work. He is very knowledgeable and polite. Ann is the best salesperson I have ever dealt with. I recommend her to all of my family and friends looking for a vehicle. More