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Bob Johnson Chevrolet
Rochester, NY
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2,877 Reviews of Bob Johnson Chevrolet
Great service great deals Bob Johnson...the best of the best after years of buying and leasing, we trust no one else. A decade after. Benny Cannavino, Andy in service, George S Bob Johnson...the best of the best after years of buying and leasing, we trust no one else. A decade after. Benny Cannavino, Andy in service, George Sarkis. The best. Absolutely More
Still waiting to be contacted when the replacement bed liner will come in. I was told it was at the local warehouse and all they had to do was pick it up and they to be contacted when the replacement bed liner will come in. I was told it was at the local warehouse and all they had to do was pick it up and they would contact me to schedule an appointment to drop the truck off. I currently do not recommmend your service center. More
Great sales & service!! Tim (NERDS) did a GREAT job explaining the features of my new car and Tony Suttera was an amazing guy to deal with the buying process! Great group of Tim (NERDS) did a GREAT job explaining the features of my new car and Tony Suttera was an amazing guy to deal with the buying process! Great group of guys!! More
New Car Purchase Bob Johnson is excellent as always. Great sales support. Thanks to Bert and Joe for your great customer service. I will definitely be back for my n Bob Johnson is excellent as always. Great sales support. Thanks to Bert and Joe for your great customer service. I will definitely be back for my next vehicle purchase! More
New car My experience with Bob Johnsons went very well. The salesman and internet technician where very polite and they both made the leasing of my new vehic My experience with Bob Johnsons went very well. The salesman and internet technician where very polite and they both made the leasing of my new vehicle a great experience. More
Happy customer!! It was a total positive experience!I always recommend Bob Johnson and tried other dealerships. I have bought all of my cars for the last 30 years! It was a total positive experience!I always recommend Bob Johnson and tried other dealerships. I have bought all of my cars for the last 30 years! More
Seamless transaction Darwin was great to work with. He was friendly and professional. Also, Tim with the nerds was also very informative! They made it very easy! Darwin was great to work with. He was friendly and professional. Also, Tim with the nerds was also very informative! They made it very easy! More
Bob Johnson The experience here was great. Everyone was very helpful and courteous. They all made me feel comfortable and made sure I was satisfied at all times. The experience here was great. Everyone was very helpful and courteous. They all made me feel comfortable and made sure I was satisfied at all times. More
Top Notch Service! I went to see Anne at the recommendation of a friend who has done repeated business with her. Anne did not disappoint, she knows her craft very well. I went to see Anne at the recommendation of a friend who has done repeated business with her. Anne did not disappoint, she knows her craft very well. So knowledgeable, friendly and incredibly accommodating at every aspect of the sale. There was an unexpected issue with my trade-in, and Anne went far beyond my expectations to help me work through it. She truly cares about her customers, always put my needs and concerns first. The transaction was effortless. I have already recommended her to a few friends who will be looking to buy soon., and will most definitely do business with her again. I am a techy-nerd to the core, and Tim was an absolute joy to work with. He explained and demonstrated my vehicle's features in detail, from one end to the other. Helped me to sync my phone, and also assisted with Onstar initiation. Tim took his time, made sure I understood each feature, and even showed me several ways to access and use some of the features. It was a lot of fun learning about the technology in my vehicle. He was great! The only downside to this experience was that the interior of my new vehicle was filthy when I took delivery. There were smudge marks on the rear view mirror and interior door panels. After I got home I found what appeared to be greasy fingerprints on the headliner above the driver seat. There was a coating of dust over the dash and visible particles throughout the entire interior, The outside was washed but the inside had been ignored. I reported this to Anne after I took the car home, and took it upon myself to clean and detail the interior. Despite the hiccup with the interior, I am very pleased with the level of service during this sale and look forward to doing continued business with Bob Johnson Chevrolet. More
too Long of a wait Very hard to get an appointment and the only way to get service earlier than 1 1/2weeks is to go and wait. Had to leave my car for 4 hours to get an Very hard to get an appointment and the only way to get service earlier than 1 1/2weeks is to go and wait. Had to leave my car for 4 hours to get an oil change and tire rotation. More