Bob Johnson Chevrolet
Rochester, NY
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2,872 Reviews of Bob Johnson Chevrolet
Can't say enough GREAT things! From the condition my Audi Q5 was in (2013 with 35K miles), to the 4 new tires the dealership put on as part of their certified program, I can't say e From the condition my Audi Q5 was in (2013 with 35K miles), to the 4 new tires the dealership put on as part of their certified program, I can't say enough good things about Bob Johnson Certified Collection/Websmart Auto! My sales guy, Josh, was honest and accommodating. He told me straight out the answers I needed, not just saying "what I wanted to hear." Negotiating was fair and any concerns I had he kept saying, "We'll take care of it." What more can you ask for? Recommend this place highly! - Jeff More
Got the Deal I wanted and needed for my budget I have been shopping around since last November 2017. I had stopped in to Bob Johnson's on my West Ridge Road shopping day and was introduced to Mich I have been shopping around since last November 2017. I had stopped in to Bob Johnson's on my West Ridge Road shopping day and was introduced to Michael Barty. Dealing with Michael was a nice change. We chatted about a couple of vehicles and I asked him for pricing. I did not have to sit there for hours waiting for answers. Within a few minutes he came back to me with numbers ! At that time I still was not sure what vehicle I wanted to purchase. He told me to come back to him when ever I was ready and he would help me. He was never pushy. Came back in February and the numbers did not come in on a couple of vehicles I was interested in. First weekend in March I saw your ad. Decided on the vehicle I wanted and saw in the ad. Went in by myself and spoke with Michael. Asked him to see the Colorado that was in the ad for that price. And he did. We worked on some numbers came in at the price in the ad. Had my husband stop in and he looked at the LT and received the numbers on that one. Micheal said go home and think about it. Call me in the am. I did and asked more questions (LOL) I wanted the Colorado LT for x amount with x amount of miles. He told me give me a few and I will call you back. Michael did just that. I got my Colorado LT for the price and mileage I wanted. And thank goodness for Joe/tech guy. Honestly any one that is not a techie they need Joe! Great experience. More
Quick and easy! My battery was no good so I called ahead and on a busy saturday Nick was able to get my car in and set me up with a free rental in under a half hour! My battery was no good so I called ahead and on a busy saturday Nick was able to get my car in and set me up with a free rental in under a half hour! More
EXCELLENT WORK AS ALWAYS THE WORK WAS PERFORMED EFFICIENTLY.WHAT WAS DONE WAS EXPLAINED THOROUGHLY.WARRANTY COVERAGE WAS CONFIRMED.DAN HELMBOLD CALLED ME TO SAY THE CAR WAS RE THE WORK WAS PERFORMED EFFICIENTLY.WHAT WAS DONE WAS EXPLAINED THOROUGHLY.WARRANTY COVERAGE WAS CONFIRMED.DAN HELMBOLD CALLED ME TO SAY THE CAR WAS READY.THE SHUTTLE DIVER WAS RIGHT ON TIME.. More
AWESOME EXPERIENCE!!! I’m now the proud owner of a 2018 Chevy Equinox thanks to my Salesman Jonathan Hillengas at Bob Johnson Chevrolet! I couldn’t be any happier with my e I’m now the proud owner of a 2018 Chevy Equinox thanks to my Salesman Jonathan Hillengas at Bob Johnson Chevrolet! I couldn’t be any happier with my experience, overall! Jonathan was super helpful and did an AMAZING job of explaining/communicating everything throughout the entire experience! If you’re in the market, take the time and reach out to Jonathan! It’ll be worth your time, I promise! Everyone at the dealership was great, really! Thank you again Jonathan! You’ve earned a customer for a long time to come! 💪🏻 More
No stress car buying Fantastic experience leasing another Silverado from Joey Grimshaw. He and Ralph were pleasant to deal with and were very knowledgeable. I would defi Fantastic experience leasing another Silverado from Joey Grimshaw. He and Ralph were pleasant to deal with and were very knowledgeable. I would definitely recommend them More
Excellence As always, the experience was perfect. Before buying this truck at Johnson two years ago, I never knew service at a dealership could be so satisfyi As always, the experience was perfect. Before buying this truck at Johnson two years ago, I never knew service at a dealership could be so satisfying, accommodating, and stress-free. The cost is reasonable, and the peace of mind knowing your vehicle is serviced the way the manufacturer recommends is relieving. The men in service are always respectful and courteous, and Dan was particularly so. I recommend Bob Johnson to everyone More
Laura Tallents is a pleasure to work with and so is the Bob Thank you for the wonderful service and Great and helping cashiers and Laura Tallents is the Best!! Everyone at Bob Johnson’s is a pleasure to deal wi Thank you for the wonderful service and Great and helping cashiers and Laura Tallents is the Best!! Everyone at Bob Johnson’s is a pleasure to deal with! Thank you for everything More
Great expert knowledge..great sales force. Kindness in there dealing, they care for your feelings. Choice was a big factor in our decision. Summed up terri expert knowledge..great sales force. Kindness in there dealing, they care for your feelings. Choice was a big factor in our decision. Summed up terrific experience. More
Outstanding Customer Service We have had our 2013 Equinox for 5 years now and just love it. When we need to take it to Bob Johnson Chevy for service, we are always welcomed when w We have had our 2013 Equinox for 5 years now and just love it. When we need to take it to Bob Johnson Chevy for service, we are always welcomed when we arrive and never have had a bad experience in the 5 years we have owned our vehicle. The staff in the service dept. are truly customer focused and very professional. We have also had the wonderful opportunity of visiting with the Service Manager, Christopher Codd, he has been exceptionally helpful to us and it shows that he takes an interest in his staff as well. The service personal are always pleasant to work with and it appears that they love what they do and are so happy to be employed with Bob Johnson. I am sure all of this is due to the exceptional leadership capabilities of Mr. Codd and the caring attitude that he displays to his employees. More