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Bob Johnson Chevrolet

Rochester, NY

4.3
2,872 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,872 Reviews of Bob Johnson Chevrolet

March 17, 2018

Buddy is the man! Buddy has helped me with several car purchases over the years. Always very knowledgeable and professional. Best place to buy a car is with this man ri More

by Srocco001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Baur, Benjamin Collichio
March 17, 2018

Great Experience Very good car buying experience. Sam was our salesman, he was fantastic. Made the process very easy. No pressure just s very good car buying experienc More

by mikemant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Sam Cubiotti
March 17, 2018

Upholstery repair Dave towle my salemane was very helpful getting problem solved. Repair was completed satisfactory and i received a free rental car nicholas in servic More

by JBRADY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Towle
March 17, 2018

New Lease I worked with John on leasing a new Cruze and from start to finish it was the best experience I've ever had. Super easy and no pressure at all. Plus t More

by lazzaraklpn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Faggiano, George Sarkis
March 17, 2018

Sales rep Your sales rep Zach sold the car. He listened and that is something many people can not do nowadays. I came back a couple of times, once with my son More

by elainek22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bush, Zachary Lavalley
March 17, 2018

New car lease Dylan Love was extremely helpful in showing us how to navigate the internet system on our new equinox . Dylan spent as much time as we needed to be su More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Love
March 17, 2018

To the point Working with mike at bob Johnson was a great experience. I haven’t leased a car before and he made The whole process so simple. He was able to secure More

by jtcolon0814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Marletta, George Sarkis
March 17, 2018

Accommodating Sales Rep I wasn't sure which SUV I wanted, Toyota, Honda, or Jeep. I worked with Steve Levine who had the cars ready so I could test drive them back to back in More

by ocarmel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Levine
March 16, 2018

Great Customer Service, great experience This is the second vehicle I have purchased from Zach in the past 6 months. Each time he asked exactly what I was looking for and gave me just that, More

by Sjmuraco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lavalley, George Sarkis
March 16, 2018

Disappointing I am disappointed to say this was not a good experience for me. I hadn't had my vehicle for more than a week and things were going wrong with it, whic More

by bricase1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Jenkins, Rocco Pellegrino
Mar 20, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry to hear about this experience. It's evident that there were a few breakdowns from this service interaction. Please reach out to me at 413-9339 so we can work on a plan to make this right for you. Christopher Codd

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