Bob Johnson Chevrolet
Rochester, NY
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2,872 Reviews of Bob Johnson Chevrolet
Buddy is the man! Buddy has helped me with several car purchases over the years. Always very knowledgeable and professional. Best place to buy a car is with this man ri Buddy has helped me with several car purchases over the years. Always very knowledgeable and professional. Best place to buy a car is with this man right here! More
Great Experience Very good car buying experience. Sam was our salesman, he was fantastic. Made the process very easy. No pressure just s very good car buying experienc Very good car buying experience. Sam was our salesman, he was fantastic. Made the process very easy. No pressure just s very good car buying experience. They have a great selection of cars. We picked out the car we wanted, told him the price point, and the deal was made. Simple. We were very very impressed with the organization of the dealership. More
Upholstery repair Dave towle my salemane was very helpful getting problem solved. Repair was completed satisfactory and i received a free rental car nicholas in servic Dave towle my salemane was very helpful getting problem solved. Repair was completed satisfactory and i received a free rental car nicholas in service was effective in doing the paper work freat job More
New Lease I worked with John on leasing a new Cruze and from start to finish it was the best experience I've ever had. Super easy and no pressure at all. Plus t I worked with John on leasing a new Cruze and from start to finish it was the best experience I've ever had. Super easy and no pressure at all. Plus they were able to get me out of my Nissan lease early. I will definitely recommend Bob Johnson Chevrolet to everyone I know. More
Sales rep Your sales rep Zach sold the car. He listened and that is something many people can not do nowadays. I came back a couple of times, once with my son Your sales rep Zach sold the car. He listened and that is something many people can not do nowadays. I came back a couple of times, once with my son and each time he treated with an eagerness to please me. Not many people in sales have that quality. You're a very lucky dealership. Hope your service department has the same qualities. My husband and I have been olds/chevy owners for some 40 Years. I just wanted a dealership that cared and hope I found them. More
New car lease Dylan Love was extremely helpful in showing us how to navigate the internet system on our new equinox . Dylan spent as much time as we needed to be su Dylan Love was extremely helpful in showing us how to navigate the internet system on our new equinox . Dylan spent as much time as we needed to be sure we understood the Wi-Fi, the access to the internet and several other features we were not familiar with on our new vehicle. Thank You Dylan. John and Terri May More
To the point Working with mike at bob Johnson was a great experience. I haven’t leased a car before and he made The whole process so simple. He was able to secure Working with mike at bob Johnson was a great experience. I haven’t leased a car before and he made The whole process so simple. He was able to secure me an amazing deal on a new Silverado. I would definitely recommend anyone looking for a new vechile to go to bob Johnson More
Accommodating Sales Rep I wasn't sure which SUV I wanted, Toyota, Honda, or Jeep. I worked with Steve Levine who had the cars ready so I could test drive them back to back in I wasn't sure which SUV I wanted, Toyota, Honda, or Jeep. I worked with Steve Levine who had the cars ready so I could test drive them back to back in order to decide which one I liked best. His sales approach was patient and not pushy. In the end, I purchased the first of the three I drove. More
Great Customer Service, great experience This is the second vehicle I have purchased from Zach in the past 6 months. Each time he asked exactly what I was looking for and gave me just that, This is the second vehicle I have purchased from Zach in the past 6 months. Each time he asked exactly what I was looking for and gave me just that, he didn’t try to put me in something that I couldn’t afford and worked very very hard to get me the lease payment that I needed. If you go to Bob Johnson, deal with Zach he will take great care of you!! Also, George went out of his way to lower my payments, even drove to my work to re sign paperwork to lower my payments. More
Disappointing I am disappointed to say this was not a good experience for me. I hadn't had my vehicle for more than a week and things were going wrong with it, whic I am disappointed to say this was not a good experience for me. I hadn't had my vehicle for more than a week and things were going wrong with it, which it happens, but the service center was not easy to deal with. They had my vehicle for two days before I found out it needed to go to a Toyota dealer. I had to speak to multiple people to get that answer. They made me come back after having a rental for two days to get a new one because they wanted to keep low mileage on it. Mind you, I told them I live almost two hours away before hand. They wouldn't work with me, so I had to drive two hours there and back to get the other rental. When I went to exchange the rental, the person I was originally working with wasn’t there and the second person I worked with with went home, therefore, I still had no answers on the status of my vehicle. It wasn't until four days later, I got a call from the service center saying my vehicle is still in the shop and they think it will be done in the next day or so. Two days after that call, I got to pick up my vehicle- only to get it back dirty in the inside and out. After everything, they didn’t even have the decency to run my vehicle through the car wash. More