Bob Johnson Chevrolet
Rochester, NY
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2,872 Reviews of Bob Johnson Chevrolet
Forgot that my car was there. Service department didn't have the car part, no big deal, they said it would be in next day (Friday). So I left the car there Friday, Saturday. Monday Service department didn't have the car part, no big deal, they said it would be in next day (Friday). So I left the car there Friday, Saturday. Monday called me to tell me they forgot my car was even there?! Either too busy or unorganized?! Not sure which one?! Also, this was previous to forgetting my car was there...when I made a routine recommend 18 month service appointment and checked in the employee asked me what that means?! I said I'm not sure exactly, oil change, rotate tires, etc. I also mentioned a noise I started hearing. He said I had to talk to someone else about it. He did not know where this someone else was, he was clearly frustrated and continued to tell me his shift was ending now. So unprofessional in my opinion! More
Service issues I dropped my car off for an oil change on a Friday afternoon. I called at 9:15 Saturday and a girl told me it wasn’t completed yet but they were worki I dropped my car off for an oil change on a Friday afternoon. I called at 9:15 Saturday and a girl told me it wasn’t completed yet but they were working on it and would be done in fifteen minutes. When I arrived it was still in the same place it was from Friday!! I wasn’t very happy More
Always a pleasure to buy a car at Bob Johnson. I deal with Anne Lakis. She is always attentive to what I want and look for in a car. I have purchased many cars from her, and always feel like I g I deal with Anne Lakis. She is always attentive to what I want and look for in a car. I have purchased many cars from her, and always feel like I got a nice deal. More
Terrible Won’t go back again. Bought 2 vehicles within 18 months. Won’t be coming back to buy or service. Service department is terrible and over priced. Won’t go back again. Bought 2 vehicles within 18 months. Won’t be coming back to buy or service. Service department is terrible and over priced. More
Car PyrchSe This was one of the best experiences I've had when purchasing a new car. The salesperson had done lots of work ahead which saved time. This was one of the best experiences I've had when purchasing a new car. The salesperson had done lots of work ahead which saved time. More
Great service! I always feel my car is in good hands there. It's nice to be able to ask questions and feel like I'm being heard. I always feel my car is in good hands there. It's nice to be able to ask questions and feel like I'm being heard. More
Excellent Great service by Brian Antinore would definitely go back to him at bob johnson Chevy . 2nd vehicle purchased so far . Cheapest around , have the syste Great service by Brian Antinore would definitely go back to him at bob johnson Chevy . 2nd vehicle purchased so far . Cheapest around , have the system down pat More
Good experience I like the dealership. They are very friendly. I would like to buy another vehicle from them. I like the dealership. Hope to buy a new vehicle soon. I like the dealership. They are very friendly. I would like to buy another vehicle from them. I like the dealership. Hope to buy a new vehicle soon. More
I love this dealership! I was treated with the upmost respect and consideration. They were not pushy and were patient to explain anything I might not understand. They have a I was treated with the upmost respect and consideration. They were not pushy and were patient to explain anything I might not understand. They have a job to do and do it very well. More
I love my new Chevy Silverado ! I was treated with respect and everyone was very pleasant and easy to get along with and made my transition into my new truck very easy ! I was treated with respect and everyone was very pleasant and easy to get along with and made my transition into my new truck very easy ! More