Bob Johnson Buick GMC

service very good service prompt in and out quick clean , explained everything that was done step by step left my truck clean like they gotit ! very pleased very good service prompt in and out quick clean , explained everything that was done step by step left my truck clean like they gotit ! very pleased More

Quick and painless! Made an appointment for early in the morning. Got right in waited only a few minute for the truck to be done and on my way. As usual the service gent Made an appointment for early in the morning. Got right in waited only a few minute for the truck to be done and on my way. As usual the service gentleman was courteous and most friendly . More

Regular inspection and oil change I always feel confident that the work to be done provides for the best long term performance for my Enclave. I feel I am in good hands with Scott Uru I always feel confident that the work to be done provides for the best long term performance for my Enclave. I feel I am in good hands with Scott Uruburu. More

Great service Called for appointment and got one the very next day. Great! The service was completed in a short time and was told where to pick it up outside. Called for appointment and got one the very next day. Great! The service was completed in a short time and was told where to pick it up outside. More

Service for oil/filter change and tire rotation. Quick courteous service. Always a pleasant experience. I can almost always get an appointment within a few days of calling. Everyone is always very ni Quick courteous service. Always a pleasant experience. I can almost always get an appointment within a few days of calling. Everyone is always very nice and accommodating. More

New Vehicle Purchase Joe Rotello made the process easy without a pressured sale. He was very pleasant with an accommodating attitude. He is a great kid with a bright futur Joe Rotello made the process easy without a pressured sale. He was very pleasant with an accommodating attitude. He is a great kid with a bright future with your company. Doug Catlin was very helpful as well with the financial end. More

Good experience. Had oil change and inspection done. Matt signed me in and Scott finish the paper work when the job was done. The job was done and I was on my way wit Had oil change and inspection done. Matt signed me in and Scott finish the paper work when the job was done. The job was done and I was on my way within an hour which made it a good experience. More

Routine Mileage inspection. Our Encore was due for its mileage update inspection. Very efficient friendly service. Good comfortable environment to sit in while the work is being Our Encore was due for its mileage update inspection. Very efficient friendly service. Good comfortable environment to sit in while the work is being done. More

1st OLF, etc It was such a pleasure having a dealership that really takes care of its buyers. I called on a Tuesday and said I would be working out at LA Fitness, It was such a pleasure having a dealership that really takes care of its buyers. I called on a Tuesday and said I would be working out at LA Fitness, which is about 5 minutes away from the dealership. I stated if they had a time available where as I could drop it of at 8:00 am and would pick it up after my workout about 10 or whatever was good for them. To my surprise the young lady asked if I could bring it in the next morning, I said Wow, that is GREAT. Well, I brought it in at 8:00 am and the shuttle driver (Jerry) was right there and took me to the gym. My buddy dropped me off and I had no idea if it was ready or not and if it was not I would have waited. Well, as soon as I walked in and asked and Matt said all ready Mr Snacki and within 3 mins I was in my car heading home. Now, that is what I call service with a smile. I had an issue when I got the vehicle and brought it in for a software update, thinking they would have to schedule me and to my surprise again, Matt said we can do it now. I had coffee in the waiting room and a fruit and in less than 45 mins or so I was heading home. So, these are 2 experiences I wanted to share and it was my pleasure. I look forward to many years dealing with Bob Johnson division and I thank them all. William J Snacki More

FANTASTIC! I am always impressed with the friendliness of these folks. They always take the time to go the extra mile and are always very professional. It's a pl I am always impressed with the friendliness of these folks. They always take the time to go the extra mile and are always very professional. It's a pleasure to business with them. More