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Bob Johnson Auto Group

Rochester, NY

4.1
189 Reviews

3817 W Henrietta Rd

Rochester, NY

14623

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189 Reviews of Bob Johnson Auto Group

August 17, 2011

Great "customer care" beginning to end. The Great "customer care" beginning to end. The people working with us were outstanding, very proficient in thier jobs, and made us feel very comfortab More

by rsop321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Arbore and Mark Freitas
July 29, 2011

i worked with Carl in the used car department and the process was very easy, and helpful. i would definitely buy a car from there again, thx More

by asmalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
July 24, 2011

Jim did an outstanding job helping me select the perfect car! His knowledge, expertise, patience and sincere caring made this the best car-buying experience I have ever had. I highly recommend him to my fri More

by llb135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pennell
June 29, 2011

Excellent dealership in all aspects. Great sales team, personal and extrememly efficient. The best experience while spending that much money. Thank you very much!! Thanks again More

by kevinrickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Welsh
Jun 29, 2011 -

Bob Johnson Auto Group responded

On behalf of Dorschel Nissan, thank you for taking the time to write this review. Our hope is that we can provide top quality service to every customer and it seems that we have succeeded with you. If you have any questions in the future on your vehicle, please don't hesitate to contact us. Sincerely, The Dorschel Automotive Group

June 21, 2011

This is our 6th year with Dorschel Nissan and our 3rd car. The reason we always go back? The wonderful sales team and the way they treat US.........On this visit we worked with DAN WELCH, he stood by us More

by wingnutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Welch
Jun 21, 2011 -

Bob Johnson Auto Group responded

We appreciate you taking the time to write this great review and your loyalty to Dorschel Nissan. Dan is a great asset to the team and will be thrilled to hear that you have mentioned him in this review. It's great to hear that we have provided you with a personalized and simple experience. Thank you for choosing Dorschel and we look forward to seeing you in the future. Sincerely, The Dorschel Automotive Group

June 01, 2011

i have purchased many cars from dorschel and have always had a great experience, they made it simple, service dept has been also very simple to work with, have referred many to the dealership. dan was in co More

by richmcgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dan welch
Jun 01, 2011 -

Bob Johnson Auto Group responded

Thank you for taking the time to share your experience with us!It's always great to hear from our loyal customers. We strive to provide a clear and simple buying process and it is encouraging to hear that we succeeded with you. If you have any questions or concerns please don't hesitate to contact us at the dealership. Sincerely, The Dorschel Automotive Group

May 16, 2011

I was in need of a new car for over a month, I visited many dealerships and looked at a wide variety of cars (Camry,Altima,Sonata, Chrystler). I was tied of the typical sales negotiations asscociated with More

by cgramse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Davenport
May 17, 2011 -

Bob Johnson Auto Group responded

Congratulations on your new car! We're glad James' customer service made your experience with us so exceptional! Please don't hesitate to contact us if you have any questions or concerns about your new vehicle. Sincerely, The Dorschel Automotive Group

April 24, 2011

Dan knew his product line very well. My wife and I are slow car shoppers and we ask alot of questions. Dan was very considerate of of needs. We wanted to drive all the Nissan Muranos we looked at. We a More

by Phil Griswold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Welch
Apr 25, 2011 -

Bob Johnson Auto Group responded

Thank you for your kind words. We're glad that Dan was helpful and made your buying experience clear and simple. We appreciate your business and look forward to serving you now and in the future. Sincerely, The Dorschel Automotive Group

February 14, 2007

Excellent dealership, they have always gone the extra mile to take care of any problem. My husband and I have bought several cars from them over the years. They also have a quality sales department. More

by bhaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
6
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