Bob Johnson Auto Group

Went here with the intention of purchasing a new Frontier with Financing after putting cash down and financing. I initially worked with my sales rep through picking out a Nissan Frontier V6 SV and pricing i with Financing after putting cash down and financing. I initially worked with my sales rep through picking out a Nissan Frontier V6 SV and pricing it with their Clear Cut, No-Hassle pricing. We had a good monthly payment set and he told me my minimum trade value, minimum Nissan cash back offer, maximum interest, and maximum monthly payment. This worked out to be a good deal that I was quite happy with and looking forward to owning my new Frontier. I had planned to meet with Jeff after work to go over some final things, but when I got there had found he was not there. He had told me he would be there until close, but I was instead referred to Douglas. I sat down with him and expressed some interest in maybe upgrading to a Pro-4X for only $1,000 more. Douglas began to tell me they did not make a Pro-4X in King Cab (Even though the Nissan Website says otherwise), and then began to tear my deal apart. He told me the maximum he could give me for my trade was only 2/3 of what I was promised the dealer rebate was $1,000 less, and that my interest rate was an absurd 13% higher. Mind you Jeff had all my information including credit report and had told me the worst case scenario payment. Douglas came back with a monthly payment $150 more than what I told was my maximum. Needless to say this was a very un-pleasant experience and a waste of a lot of my time. Not to mention a huge disappointment as I was very enthusiastic about the Frontier. More

Sales Rep Mike A. was very friendly and professional. The trade appraiser talked to me like I was born yesterday. I have been buying new cars for over 30 years. I was comparing same msrp prices on 2012 Altim trade appraiser talked to me like I was born yesterday. I have been buying new cars for over 30 years. I was comparing same msrp prices on 2012 Altimas with Dorschel and another Nissan dealer. The appraiser was six hundred dollars less than the other dealer for my trade in. He tried every excuse explaining why Dorschel's trade allowance was less than the other dealer's. He just didn't get it. The bottom line when you trade in a vehicle is the difference the customer pays out of pocket. I did not want to hear how the other dealer does not have the famous "clear price". In my opinion, it is just another marketing gimmick. The appraiser just could not simply admit that Dorschel can't compete and come up with another six hundred bucks. This same situation happened 3 years ago at Dorschel Kia. Another Kia dealer gave me eight hundred dollars more for my trade on the exact price vehicle to the penny. I just thought I would give Dorschel a second chance since I used to be a valuable supplier to the Dorschel Automotive Group. I am on my way back to the other dealer this weekend. Mr. Dorschel, you lost another customer. Thanks for listening. Marty M. More

I was ready to be disappointed because the car I was interested in was sold, and I had driven 85 miles to see it. But, I had been shopping on-line for a while, and noticed they had one of my other choi interested in was sold, and I had driven 85 miles to see it. But, I had been shopping on-line for a while, and noticed they had one of my other choices. I was hesitant, however, because I wasn't sure if I was ready to make that switch. Shawn Hoyt was VERY patient with me, and although he made it clear he wanted to sell me the car, he was never pushy. The car was a relatively rare find, and of course, the price was right. To top it off, they bought my old car for a very fair price. So, I came away feeling quite pleased...I guess I'm still surprised it all happened the way it did. More

I was greeted by a very friendly & proffesional gentleman ,who listened to what I was looking for in a vehicle & the features that I really felt to be important.He did not try to steer me to someth gentleman ,who listened to what I was looking for in a vehicle & the features that I really felt to be important.He did not try to steer me to something else or something that I couldn't afford.He was very "up"on the information for the vehicle that I was interested & answered all my quetions about the car. Very helpful.I would like to think that all dealerships would be doing these same things like I experienced. More

Great "customer care" beginning to end. The Great "customer care" beginning to end. The people working with us were outstanding, very proficient in thier jobs, and made us feel very comfortab Great "customer care" beginning to end. The people working with us were outstanding, very proficient in thier jobs, and made us feel very comfortable .. No pressure, very personable, eager to help you find the car for you. As they say "we give you more than you expect..for less than you'd expect to pay". Would recommend this dealer and will return to them when and if the need arises. Drove over 2 hours to get there and would do it again...Great experience. More

i worked with Carl in the used car department and the process was very easy, and helpful. i would definitely buy a car from there again, thx process was very easy, and helpful. i would definitely buy a car from there again, thx More

Jim did an outstanding job helping me select the perfect car! His knowledge, expertise, patience and sincere caring made this the best car-buying experience I have ever had. I highly recommend him to my fri car! His knowledge, expertise, patience and sincere caring made this the best car-buying experience I have ever had. I highly recommend him to my friends and family! More