Bob Johnson Auto Group
Rochester, NY
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189 Reviews of Bob Johnson Auto Group
Smooth and painless Our salesman was helpful, kind, relaxed and thorough. Because of the clear and simple policy we felt no pressure. It is nice not to feel like you h Our salesman was helpful, kind, relaxed and thorough. Because of the clear and simple policy we felt no pressure. It is nice not to feel like you have to haggle for everything. They gave me a reasonable price for my trade in and the new vehicle was reasonably priced as well. I have no regrets and will go back next time I need a vehicle. More
How Refreshing! Ryan listened to what we wanted and never tried to push anything we hadn't asked for. He was thoroughly professional, knowledgeable and pleasant to d Ryan listened to what we wanted and never tried to push anything we hadn't asked for. He was thoroughly professional, knowledgeable and pleasant to deal with. We've purchased from Dorschel before and chose to return, even though we live considerably farther away now. We shopped dealers closer to home, but couldn't beat the price, selection of certified cars, or hassle-free experience. When a small issue arose with the car we had purchase, it was resolved entirely to our satisfaction. I no longer dread buying a new car as long as I have Dorschel as an option. More
An Excellent Experience i went to Dorschel to buy a used Nissan Frontier I had seen on their website. Gregory (our salesman) was extremely helpful and considerate. He even st i went to Dorschel to buy a used Nissan Frontier I had seen on their website. Gregory (our salesman) was extremely helpful and considerate. He even stayed a few minutes late with me the first night so that we could finish up the paperwork. He was very helpful and i feel like I got a good price for my trade in as well as my new vehicle. More
Great Experience at Dorschel Nissan It couldn't have been easier to buy a new vehicle. Very professional & knowledgeable sales consultants and a wonderful group of people in the organiz It couldn't have been easier to buy a new vehicle. Very professional & knowledgeable sales consultants and a wonderful group of people in the organization. Easy to use web site with "Clear Pricing", vehicle description and easy to read CarFax Report. Probably the best vehicle buying experience in 40 years of buying cars. Kudos to Mark Angelo for his efforts in getting us into the car we really wanted(colors & options). New on the job but, it's like he'd been there for years! Kudos to Mark Intini for his great knowledge & experience of 20 yrs as the Go To Guy! You need answers? Mark has them! Kudos to Kevin Bates(service dept) for his efforts in remedying our issue with fast & accurate service More
What a nice bunch of folks We came into the Dorschel Dealership from 2 hours away. We hoped we wouldn't have to drive two hours back empty handed. The team at Dorschel from th We came into the Dorschel Dealership from 2 hours away. We hoped we wouldn't have to drive two hours back empty handed. The team at Dorschel from the receptionist, our sales consultant Bill Treadway and the manager/appraiser Phil Meeks all made sure we had a great experience. Thanks for a great experience (and thanks to the USAA Buying Service for helping. Keith Fowler More
The Pathfinder Finds a Home Gregory helped me find the vehicle that I wanted, and he described the value of my trade-in and the purchase terms clearly. He was very helpful throu Gregory helped me find the vehicle that I wanted, and he described the value of my trade-in and the purchase terms clearly. He was very helpful throughout the whole purchase process. More
Great new car experience The experience was very pleasant as I had the pleasure to work with David White. He was great during the whole process. He was very patient an knowled The experience was very pleasant as I had the pleasure to work with David White. He was great during the whole process. He was very patient an knowledgable about the whole process. More
a no stress , painless experience we came in looking for a truck. we were taken care of by mark intini. right from the start he was a total professional and very knowledgeable concerni we came in looking for a truck. we were taken care of by mark intini. right from the start he was a total professional and very knowledgeable concerning trucks at nissan. Mark listened to my needs and what i was looking for and then proceeded to put together on paper a vehilcle of which i might have been interested. he brought one out and i took it for a test drive.. we then discussed all the options and mark answered all my questions and concerns...so we bought a truck...thankyou mark. More
First time buying a brand new car- amazing! This was my first time buying a brand new car, and I really thought it was going to be a long, drawn-out experience, but it was so easy. Mark did a gr This was my first time buying a brand new car, and I really thought it was going to be a long, drawn-out experience, but it was so easy. Mark did a great job of taking care of every last detail for me, and going over all of my options. He also crunched a ton of numbers with me as I considered all of the different possibilities available to me. I've now had my car for about a week, and I couldn't be happier. More
Ashley was wonderful to work with I was very happy with the service I received at Dorschel . I would send any one there. They were very helpful with keeping the price where I needed it I was very happy with the service I received at Dorschel . I would send any one there. They were very helpful with keeping the price where I needed it to be. More