Bob Jass Chevrolet
Elburn, IL
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72 Reviews of Bob Jass Chevrolet
This was our first experience with Chevy (we've been Honda people) but were interested in the Traverse as an alternative to our minivan. Ryan Easter spend lots of time with my husband on the phone and Honda people) but were interested in the Traverse as an alternative to our minivan. Ryan Easter spend lots of time with my husband on the phone and through email, explaining the cars features and why we would find it better then our Honda Odyssey as well as working with us to find (what we felt) was a fair lease payment. In the end we were able to get a slightly better car then we expected (because it had a better residual value, something Ryan brought to our attention). The receptionist, I believe her name was Kate, spent a good 45 minutes with us showing us how to set radio stations, use the bluetooth, helped us set up our Onstar account, which was very helpful a few weeks ago when I locked the keys in the car and needed to take advantage of the service, if setting up the account had been left up to us, I would STILL be locked out of the car. I would definitely recommend this dealer to anyone looking for a car. More
this dealership is professional, friendly and the best. they make purchasing a vehicle easy, especially dealing with leonard baumgartner. i left Bob Jass chevrolet feeling happy and comfortable in my purch they make purchasing a vehicle easy, especially dealing with leonard baumgartner. i left Bob Jass chevrolet feeling happy and comfortable in my purchase. More
Great place to do business. The staff is very professional and friendly. The whole buying experience transitioned smoothly and the staff did an excellent job of explaining all the vehible featur professional and friendly. The whole buying experience transitioned smoothly and the staff did an excellent job of explaining all the vehible features. More
This is the 3rd car I have purchased from Bob Jass Chevrolet and Mr. Leonard Baumgartner. The entire experience continues to be most pleasurable. This is the kind of experience I think we all wish f Chevrolet and Mr. Leonard Baumgartner. The entire experience continues to be most pleasurable. This is the kind of experience I think we all wish for when purchasing a new or used car - no pressure, straight forward, honest, concerned about the individual, and willing to go the extra mile. This is not a mega-auto mall where you will be swept in and 15 minutes later you will drive out with a new vehicle priced less than "dealer cost". This is a dealership and Mr. Baumgartner is a professional where you will establish a long business relationship and a friendship....the kind that is based on a good old fashioned iron clad handshake. I cannot imagine buying a vehicle any where else. More
Our experience at Bob Jass was great. Our salesman, Leonard was very helpful and explained all that the truck had to offer. We would definitely recommend this dealership to family and friends. Everyo Leonard was very helpful and explained all that the truck had to offer. We would definitely recommend this dealership to family and friends. Everyone was very helpful and friendly, we look forward to working with them again in the future. More
Purchase new car on Christmas Eve, Everyone in dealership was positive, and friendly, and made the time spent at dealership fun. They knew a lot about not only GM models, but competitor models also, and had was positive, and friendly, and made the time spent at dealership fun. They knew a lot about not only GM models, but competitor models also, and had so many funny stories. We did our homework before arriving and the dealership offered a better price from the start. My wife and I would definitely recommend this dealership to anyone interested in a new car. More
Good Deal! My family has been buying GM vehicles ever since my grandfather worked for GM's locomotive division. I am personally, a huge fan of Chevy Trucks. I just bought a used silverado 1500 and am so since my grandfather worked for GM's locomotive division. I am personally, a huge fan of Chevy Trucks. I just bought a used silverado 1500 and am so far really happy with it. My family has been buying from Mr. Jass since before I can remember. I have known Kate Kersten, my saleswoman, for a very long time and I know that even if I didn't know her well she would never try to sell me something I didn't want nor needed. Also, I know that Adam at the service desk is a good guy and that the sales staff and the service staff are good honest people that stand behind their work. As a truck guy I'm pretty handy with a wrench, but if I ever have a question or problem I just call up Adam and he's got the answer. So, my advice for anyone looking for a new vehicle is to go to Bob Jass. The other dealers are just too grabby. Bob has the fairest prices, best staff, and oh yeah don't forget its a Chevy. More
Super Experience!. I felt like I was at home. Everyone treated me with respect, integrity and honesty. Great Selection of vehicles. Best car buying experience I have had. Easiest transaction. ge treated me with respect, integrity and honesty. Great Selection of vehicles. Best car buying experience I have had. Easiest transaction. genuinely honest and Great people that work there. They really care for you and your family. Thanks for the excellent car and buying experience. Keep up the great work and I will recommend anyone and everyone to at least make you their first stop. They won't go anywhere else - For Sure! More
We have purchased 4 cars from this dealership in the past 6 years. They are very friendly right from the start and are not high pressure in sales. We will continue to go there in the future and recommend an 6 years. They are very friendly right from the start and are not high pressure in sales. We will continue to go there in the future and recommend anyone to give them a chance. Very competitive prices and fair trade values. More
I have used this dealership for over ten years and they continue to demonstrate exceptional service both when purchasing a vehicle and utilizing their service department. All employees are friendly and wil continue to demonstrate exceptional service both when purchasing a vehicle and utilizing their service department. All employees are friendly and willing to explain all procedures and services. I have never been treated badly at this dealership. More