Bob Jass Chevrolet

I purchased my vehicle online from Secaucus, New Jersey. I had been searching for a Geo Tracker for sometime and found one through "Car Story" which lead me to Bob Jass Chevrolet. The website was detailed I had been searching for a Geo Tracker for sometime and found one through "Car Story" which lead me to Bob Jass Chevrolet. The website was detailed with crisp and clear pictures of the vehicle both inside and outside. Closeups were provided of the instrument panel, gears, mileage and interior seating. This helped me to make a educated decision about purchasing this vehicle. I picked up the phone called in and the friendly receptionist connected me to Ms. Emily Darrow who actually answered her extension. She was pleasant in her tone and had a professional demeanor. I had several questions about the vehicle and if Emily did not know the answer she was able to provide one in a prompt and timely manner. I then knew I wished to make an offer and I was connected with Mr. Ryan Easter who was straight forward and was not into playing games. We arrived at a number we were both comfortable with and I was connected back to Emily to give my payment and personal information. It was a painless and pleasant process and to add to the purchase I was having the car shipped via auto transport at an additional charge that I set up prior and needed further assistance prepping the vehicle to which Emily was only happy to provide. I was extremely prepared and did my homework which helps ease the process. It also gives you peace of mind knowing that there are dealerships such as Bob Jass Chevrolet that are reputable and actually care. They listen to their customers and make them feel that they are special. Thank you for all of your assistance! Monique Amabile Broker Associate Metropolitan & Waterfront residential brokerage 121 Town Square Place Jersey City, New Jersey 07310 More

Finest Dealership Around! The dealership was very nice and all the employees were very friendly and answered all my questions. Overall I had an excellent experience and I recom The dealership was very nice and all the employees were very friendly and answered all my questions. Overall I had an excellent experience and I recommend it to anyone looking for a great dealership. More

Great Dealership Max Hennen a Sales Consultant at Bob Jass made our car buying experience enjoyable. All of Bob Jass's team were very professional and enjoyable to wo Max Hennen a Sales Consultant at Bob Jass made our car buying experience enjoyable. All of Bob Jass's team were very professional and enjoyable to work with!!! More

Our first car in 20 years, away from our "usual" dealership. My wife and I purchased our new truck from Jass with the help of James Srial. He as caring, professional, thorough, humorous, helpful and prepared. We My wife and I purchased our new truck from Jass with the help of James Srial. He as caring, professional, thorough, humorous, helpful and prepared. We have been blessed to work with another great dealership for more than 20 years, purchasing numerous vehicles. We went with Jass this time because of James, and because of the great selection. There were 9 models to choose from, and we got exactly what we wanted. There was never any pressure to get more than we needed. The opportunity to use an educator's slight discount was utilized, and ironically this was the first time we'd been offered it. Finally, the financing rate was a full percentage point lower than that which was offered by our other dealer, on a very similar model and terms. We look forward to working with the service department, in hopes that they meet our high standards set by our previous dealership. Thank you James Srial, and the Bob Jass sales team, for a great start to this business endeavor. The Clareys More

PURCHAE EXPERIENCE AND OVERALL IMPRESSION I just purchased a new Chevrolet Impala at Bob Jass Chevrolet and I can't be happier with the overall experience. The friendly, pressure free, knowle I just purchased a new Chevrolet Impala at Bob Jass Chevrolet and I can't be happier with the overall experience. The friendly, pressure free, knowledgeable and welcoming Sales staff was amongst the very best in my automotive shopping experience (I have purchased from numerous dealerships and have owned numerous import and domestic brands). Steve Dobbs was an absolute pleasure to work with as he made sure that all my expectations were met. Furthermore, Ryan Easter (GM) and Kate Kersten were terrific in managing expectations and delivering a terrific shopping experience. I HIGHLY recommend this small town and beautiful Chevrolet dealership and will refer future customers. More

Great Salesmen Bought new traverse loyal to Chevy and to Bruce a salesmen my family has been doing business with for years. Always a great experience dealing with a Bought new traverse loyal to Chevy and to Bruce a salesmen my family has been doing business with for years. Always a great experience dealing with a dealership that has people that will make vehicle purchases process enjoyable. Will return to buy next vehicle.I always recommend Bob Jass to anyone I hear that is looking for a vehicle. More

One of the best I've dealt with! Very quick to respond to phone search for dealers willing to help me find a Cruze to lease on short notice. Very professional, listened to my needs, Very quick to respond to phone search for dealers willing to help me find a Cruze to lease on short notice. Very professional, listened to my needs, no nonsense, and did not need to take a lot of my time doing paperwork. Its obvious they are willing and eager to earn my loyalty! More

Best car buying experience Bought three vehicles there in the last twelve years.Would never go anywhere else Most recently in spring of 2015.Professional and friendly staff help Bought three vehicles there in the last twelve years.Would never go anywhere else Most recently in spring of 2015.Professional and friendly staff helpful in every way. More

Door to Door Service I had a really great experience with Bob Jass Chevrolet. I had limited time and budget, and the Bob Jass team was able to work with me on both. They I had a really great experience with Bob Jass Chevrolet. I had limited time and budget, and the Bob Jass team was able to work with me on both. They worked with me over email since coming into the dealership was difficult. They were willing to provide out-the-door pricing and negotiate with me over email too. Many dealerships didn't want to do this, and were difficult to work with when I asked for pricing. The icing on the cake was when the Bob Jass team drove the car to me to test drive and inspect. The car wasn't available at the time I had available to go to the dealership and look at it, so they scheduled a time to bring it to me when it fit my schedule. Everyone I spoke with was friendly, courteous and honest. Top notch service and a great buying experience. I would be glad to business with them again. More

Best dealer and sale associate around We were looking for that "right car" . We did get in touch with other car dealers in St. charles, Geneva, DeKalb, and Sycamore area with not much lu We were looking for that "right car" . We did get in touch with other car dealers in St. charles, Geneva, DeKalb, and Sycamore area with not much luck at all. We contacted Bob Jass Chevrolet at first through email and was in contact with Emily. She worked hard to find the car we wanted and she put us in touch with Steve Dobbs. We decided to have the car built to our specifications and with Steve's help and advice we got our "perfect car" in 8 weeks. No hassles, no pressure and we knew up front everything we needed to know. We wanted to have rally stripes put on the car and with Steve's hard work and determination the car will have custom striping June 29. Thank you Bob Jass Chevy and mostly to Steve. We are a customer now for life. Thank you again Leanne and Charlie More