
Bob Howard Hyundai
Oklahoma City, OK
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Great experience Did everything they said they would. I love my new Sante Fe! Will buy there again! Buying was done over the phone, finance was easy!! Did everything they said they would. I love my new Sante Fe! Will buy there again! Buying was done over the phone, finance was easy!! More
Over Paid I hate buying cars. Even told the salesman that. I test drove a car. The salesman made an offer. My internet went down on my phone so I made the mista I hate buying cars. Even told the salesman that. I test drove a car. The salesman made an offer. My internet went down on my phone so I made the mistake of trusting the dealership that I paid a fair price. My credit rating was very high. Then I started getting rejection letters of being turned down because I was paying to much for the car. No one was even honest enough to step up and lower the price. If i started overcharging my customers I would be out of business. I believe in treating customers fairly and they will treat you fairly. This was my bad for not waiting until I could check price on car but my other car had died and I needed transportation. I feel like I was made a laughing stock from the sales department. Never again! Do not go there. Can't wait to get it paid down so I can remove the memory from my driveway. More
Worst experience This was the worst car buying experience. I was misled by the manager and and an employee about many things such as cars available on the lot, options This was the worst car buying experience. I was misled by the manager and and an employee about many things such as cars available on the lot, options, prices, etc. They did this to get me in the door. Once I complained to the general manager about the deception, he didn't care either. He used terms like "I'm not taking the expense of getting the car you want" and "Whether you buy a car from us we are going to make money". A very hillbilly attitude. I couldn't believe they treat customers like trash and expect repeat customers. They don't realize the power of word of mouth and negative reviews on the internet.They tried to treat me like an idiot on my trade in. I got an offer on my car from another Hyundai dealer and the manager looked me in the eye and asked me a nonsensical question. He repeatedly asked me "Will that dealer cut you a check for that amount of money for your trade in?" I didn't understand the question because we are not trading cash but value. Then he tried to low ball me on my trade in for my car by a few thousand dollars. The answer to his question was YES! I went back to the another dealer who gave me what I was asking for in my trade-in. If someone from Bob Howard Hyundai tries to reply to this comment and say "I'm very sorry you feel like this..", don't believe it! They had many chances to make things right. It's easy for them to apologize on the internet but its hard to do the right thing in person. I am never going there again and won't recommend any of my friends here. More
Awesome dealership! I bought my car from Bob Howard Hyundai and wouldn't take it anywhere else for service. The service department is always fast, friendly and reasonably I bought my car from Bob Howard Hyundai and wouldn't take it anywhere else for service. The service department is always fast, friendly and reasonably priced. I love that I can make my appointments online, and the online tools tell me exactly what services my car is due to get and what the expected cost will be. More
Worst buying experience ever, got a lot better! The manager Chris made an offer to us for the vehicle we were interested in and kept going back on his word on the price and even tried to add an extr The manager Chris made an offer to us for the vehicle we were interested in and kept going back on his word on the price and even tried to add an extra $1000 without us knowing. Luckly after calling the GM and letting him know how his managers were running things, he took great care of us and got us the car we were offered at the price promised! Scott was our salesman and he stuck by us the entire time! More
Chad was awesome!! he went above and beyond by delivering the car that we wanted to our home. Everything went smooth and quickly, the way I like it. I'm still amazed at everything they did for us, Chad deser the car that we wanted to our home. Everything went smooth and quickly, the way I like it. I'm still amazed at everything they did for us, Chad deserves the best raise ever and all the ones who helped him, they were so nice and never quit until this deal was done. Customer service A+++A+++A++++ wonderful. I will buy from you guys again. This is the best service I've ever had anywhere. Keep it up, this is what customers like!! Thanks again Chad you were great!!!!!!!!!!!!!!!! More
I bought a New Hyundai Elantra Limited from Gary Trent on Dec 1. It was the absolute best experience I've had purchasing a vehicle. I would recommend everyone to ask for Gary Trent at Bob Howard Hyundai for Dec 1. It was the absolute best experience I've had purchasing a vehicle. I would recommend everyone to ask for Gary Trent at Bob Howard Hyundai for a pleasant no pressure experience. Tom More
Never recommend this dealer. Visited with an appointment to buy a used car listed in their website. When I went there, they said its been sold and pushed me to buy a different car which is far beyond my bud to buy a used car listed in their website. When I went there, they said its been sold and pushed me to buy a different car which is far beyond my budget. The sale manager promised many but nothing was true. When I told them I like a car when I took for test drive, they forced me to go buy it. When I tried to change my mind before signing the paper work, one of their employee even threatened that he may lose his job if I don't sign the paper (don't know why that would happen). I didn't receive my title on time and ended up paying penalty when transferring to my name. 0% trustworthy. Not all Bob Howard are same. Worst experience. More
The sales manager was pushy, even telling me if I wait to talk to my bank and don't buy today with their financing he didn't know if they would have the car I wanted. To say the least I went somewhere else. talk to my bank and don't buy today with their financing he didn't know if they would have the car I wanted. To say the least I went somewhere else. More
I actually visited Bob Howard Hyundai, not Bob Howard Toyota. Casie did a great job recommending cars that fit my needs and requirements. She was extremely professional and polite, as well as knowledge Toyota. Casie did a great job recommending cars that fit my needs and requirements. She was extremely professional and polite, as well as knowledgeable about the inventory. We drove a few cars and she was very accommodating with my needs. The finance department was also very helpful and polite. I would recommend Casie and Bob Howard Hyundai to anyone, and will definitely consider them for any future car-buying needs. More