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Bob Howard Hyundai

Oklahoma City, OK

4.5
866 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 866 reviews

June 19, 2024

Disrespectful and harsh service gentleman today. I came in to have my tire checked as it was losing air. More

by KittieBurleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jun 20, 2024 -

Bob Howard Hyundai responded

KittieBurleson, I'm very sorry to hear about your experience. Respect and courtesy are essential to our service, and it's disappointing to learn we didn't meet that standard. Please accept my sincere apologies. I would like to discuss this further and address your concerns. Please contact me directly at the email provided below so we can make this right. Thank you for bringing this to our attention. Jeremy Cook General Manager jecook@bobhowardhyundai.com

June 18, 2024

Easiest car trade I’ve made in a very long time. Would recommend to friends! More

by mimidelpher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ross B
Jun 20, 2024 -

Bob Howard Hyundai responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 18, 2024

This was the greatest car buying experience I have ever had! Appreciate everyone there for making it happen! Bob Howard has the best people working for him! Thanks to that whole team especially their sales More

by Cjfreemom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yannick Tachim and George Bell
Jun 20, 2024 -

Bob Howard Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Hyundai! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

Very clean and easily accessible dealership. Very good hours of operation. Very good communications and updates from service tech to customer. Service provided in a very timely manner also More

by carterizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley Brewster
Jun 18, 2024 -

Bob Howard Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

They work hard to make a good customer experience and seem to care about the customer. More

by Rowens2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 16, 2024 -

Bob Howard Hyundai responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2024

Very quick oil change, easy to make make appointment online. They check each and every thing in the Multi Point Inspection More

by Shafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah
Jun 17, 2024 -

Bob Howard Hyundai responded

Hi Shafi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

I had a great experience at Bob Howard Hyundai. Kacey is a good car salesman, and is very knowledgeable about the product. More

by Hyundai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey King and Christopher Price
Jun 16, 2024 -

Bob Howard Hyundai responded

HI, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

Nice and clean, friendly. Efficient, helpful service is good customer service was very helpful as well More

by awilson348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemiah
Jun 16, 2024 -

Bob Howard Hyundai responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

June 13, 2024

This dealership had my last review taken down because I said they were trash. They stole my money and didn’t give me the car I purchased until it was too late to return it. They sold me a warranty that doe More

by mgrantbabygirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car sales
Jun 20, 2024 -

Bob Howard Hyundai responded

mgrantbabygirl, I'm sorry to hear that you encountered any issues with the warranty you purchased. Could you please reach out to me so that I can address this? I couldn't locate your name in our database. I would appreciate it if you could get in touch with me using the email provided below. George Bell Sales Manager gbell@bobhowardhyundai.com Read Less

June 11, 2024

I had rated this dealership 4 stars when I first got my car but now, it’s down to 1 star. They didn’t even send me my title within the timeframe they were supposed to. Had to call sooooo many times just to More

by Okiegal2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t know any of their names
Jun 13, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your feedback, and I apologize for the issues you've encountered with your title and the check for tag and title. It's disappointing to hear that your experience has fallen short of expectations, especially after initially rating us 4 stars. We take your concerns seriously and will investigate the delays and communication problems you faced. Please contact me directly so we can resolve this issue promptly and ensure you receive the necessary documents and funds. Your satisfaction is important to us, and we hope to regain your trust. Jeremy Cook General Manager jecook@bobhowardhyundai.com

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