
Bob Howard Hyundai
Oklahoma City, OK
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Great experience Normally, buying a car is like pulling teeth. No one likes to do it. However, this was a pleasant surprise from start to finish. I would encourage any Normally, buying a car is like pulling teeth. No one likes to do it. However, this was a pleasant surprise from start to finish. I would encourage anyone he was looking for a car to try this dealership. More
service I liked the salesman he was very mannerly. Very helpful and was very kind, I would ask for his help the next time I went there to purchase a vehicle. I liked the salesman he was very mannerly. Very helpful and was very kind, I would ask for his help the next time I went there to purchase a vehicle. More
Excellant I had agreat shopping experience. Ross turned my bad day into a fantastic day after my other car was totaled. Will highly recommend people to check I had agreat shopping experience. Ross turned my bad day into a fantastic day after my other car was totaled. Will highly recommend people to check you all out More
aoftball Santa Fe Sport Sitting in the service center when Sam casuslly came in and started chatting with the 3 of us that were there. Asking about our vehicles and if we ha Sitting in the service center when Sam casuslly came in and started chatting with the 3 of us that were there. Asking about our vehicles and if we had thought about getting a new vehicle. I had a Chevrolet Impala which i loved but my needs had changed and i indeed had been thinking about a Santa Fe for road trips with my 14 year old tournsment softball player. I felt very comfortable and unpressured in the negotiations for my purchase and my whole family loves our new car! More
My car I loved buying my car from here. I felt no pressure. The sales team was very direct and didn't play games. They got me into a great car with a great d I loved buying my car from here. I felt no pressure. The sales team was very direct and didn't play games. They got me into a great car with a great deal! More
First time buyer; felt informed and price was reasonable The salesman that helped me, Shane, made me feel like I was making the right decision. He called me the following week to make sure that I liked every The salesman that helped me, Shane, made me feel like I was making the right decision. He called me the following week to make sure that I liked everything about the car. More
Awesome! Best Car Buying Experience Yet! I went into Bob Howard Hyundai with a specific vehicle in mind. As soon as my husband and I got there, we were greeted and shown around by the general I went into Bob Howard Hyundai with a specific vehicle in mind. As soon as my husband and I got there, we were greeted and shown around by the general manager himself until a salesman became available. Our salesman was Ross Barton, and I told him what I was looking for. He let me test drive the vehicle I had initially wanted. After the test drive, I changed my mind about the vehicle, and he didn't mind a bit! He helped me find a car that was right for me, that fit my needs and my style. He was very honest when we started talking about pricing, and he helped me figure out which vehicle features were truly important to me, so that I could get my price where I wanted it to be. Ross definitely took care of us! More
Great experience I have no complaints with my experience. I knew what I wanted when I came in and they worked with me to meet my need. I have no complaints with my experience. I knew what I wanted when I came in and they worked with me to meet my need. More
Unethical and Illegal Business Practice! The first encounter came online. I saw a Corolla I liked and inquired vie email. They called me shortly after to speak with me. It was ok at that p The first encounter came online. I saw a Corolla I liked and inquired vie email. They called me shortly after to speak with me. It was ok at that point, I spoke with a guy who's main process seemed to bring me into the dealership, but I expected this since I have worked as a car dealer and kind of know the process. They can't help much, because if they do they run the chance of disappointing someone with conjecture. They told me that they have had a good day, and that if we got in there the sales manager would be more apt to take a deal. He told me to ask for George Bell when I arrived. After spending the day at multiple dealerships I told my wife and kids to get in the car, and let's do it. The prospect sounded promising. When I arrived, there was a sales man sitting outside and he was so eager to claim me as his customer he was at my car door and writing the vin off my jeep before I even had a chance to get the kids out of the car. I explained I was here to speak with George Bell and that it was his work that brought me in here. He explained that he just stepped out and was not available. I was reluctant to start over as I have built rapport with someone already and this guy seemed extremely pushy. Instead of taking me to his inventory of cars, he took me to his desk. I tried multiple times to explain exactly my circumstances, what I was looking for, what I needed, and why I needed it. He proceeded to not answer my questions, try to get me to fill out credit apps in my wifes name, and even give my social security number. I told him I will not be on any credit application so it is not needed. He told me ok, and left it alone. Then, it seemed he went to the desk to run the credit application. At this point, we didn't care, we had a good idea of what we wanted already and if he wanted to push through a canned, untactful and crappy system, he can, as long as I get what I need. Then, he came up to me after waiting about 15 minutes, and insisted they needed my social security number. I told them, he didn't need it as I am not an applicant. He said, because the Jeep we were trying to trade in is in both are names they DO IN FACT NEED IT. I told him he was wrong, and that he was being shady. He then tried to tell me that my 4 and one half years in the car business doing what he does is no match for his 10 years. At that point I told him, we were done. He tried to back track and tell me no SSN number would be needed, however the damage was done. They were doing what many dealers do and trying to run two credits to see if they can get me a better deal, but not telling me they were doing it. It is ILLEGAL, UNETHICAL, AND SHOULD ANYONE GO THERE, BUYER BEWARE. The person who tried to pull this and his manager who looked upset that I didn't fold and just give into their request NEED TO BE FIRED BEFORE THIS PLACE IS WORTHY OF ANYONES BUSINESS. I never even had a chance to look at a car and all they did was waste my Saturday evening. More
Excellent price compared to Wichita Hyundai We Got there and left with a car with the internet pricing out the door as advertised . We had called ahead and were pleased with that. NO additional We Got there and left with a car with the internet pricing out the door as advertised . We had called ahead and were pleased with that. NO additional fees except titling fee of $10. More