Bob Howard Hyundai

Great experience I have no complaints with my experience. I knew what I wanted when I came in and they worked with me to meet my need. I have no complaints with my experience. I knew what I wanted when I came in and they worked with me to meet my need. More

Unethical and Illegal Business Practice! The first encounter came online. I saw a Corolla I liked and inquired vie email. They called me shortly after to speak with me. It was ok at that p The first encounter came online. I saw a Corolla I liked and inquired vie email. They called me shortly after to speak with me. It was ok at that point, I spoke with a guy who's main process seemed to bring me into the dealership, but I expected this since I have worked as a car dealer and kind of know the process. They can't help much, because if they do they run the chance of disappointing someone with conjecture. They told me that they have had a good day, and that if we got in there the sales manager would be more apt to take a deal. He told me to ask for George Bell when I arrived. After spending the day at multiple dealerships I told my wife and kids to get in the car, and let's do it. The prospect sounded promising. When I arrived, there was a sales man sitting outside and he was so eager to claim me as his customer he was at my car door and writing the vin off my jeep before I even had a chance to get the kids out of the car. I explained I was here to speak with George Bell and that it was his work that brought me in here. He explained that he just stepped out and was not available. I was reluctant to start over as I have built rapport with someone already and this guy seemed extremely pushy. Instead of taking me to his inventory of cars, he took me to his desk. I tried multiple times to explain exactly my circumstances, what I was looking for, what I needed, and why I needed it. He proceeded to not answer my questions, try to get me to fill out credit apps in my wifes name, and even give my social security number. I told him I will not be on any credit application so it is not needed. He told me ok, and left it alone. Then, it seemed he went to the desk to run the credit application. At this point, we didn't care, we had a good idea of what we wanted already and if he wanted to push through a canned, untactful and crappy system, he can, as long as I get what I need. Then, he came up to me after waiting about 15 minutes, and insisted they needed my social security number. I told them, he didn't need it as I am not an applicant. He said, because the Jeep we were trying to trade in is in both are names they DO IN FACT NEED IT. I told him he was wrong, and that he was being shady. He then tried to tell me that my 4 and one half years in the car business doing what he does is no match for his 10 years. At that point I told him, we were done. He tried to back track and tell me no SSN number would be needed, however the damage was done. They were doing what many dealers do and trying to run two credits to see if they can get me a better deal, but not telling me they were doing it. It is ILLEGAL, UNETHICAL, AND SHOULD ANYONE GO THERE, BUYER BEWARE. The person who tried to pull this and his manager who looked upset that I didn't fold and just give into their request NEED TO BE FIRED BEFORE THIS PLACE IS WORTHY OF ANYONES BUSINESS. I never even had a chance to look at a car and all they did was waste my Saturday evening. More

Excellent price compared to Wichita Hyundai We Got there and left with a car with the internet pricing out the door as advertised . We had called ahead and were pleased with that. NO additional We Got there and left with a car with the internet pricing out the door as advertised . We had called ahead and were pleased with that. NO additional fees except titling fee of $10. More

Very Painless My experience was very painless. I knew the vehicle I wanted going in that day and Ross was able to help me get into that vehicle. My experience was very painless. I knew the vehicle I wanted going in that day and Ross was able to help me get into that vehicle. More

Nice purchase experience Almost everyone talked about Ross, but I just want to say Josh Mills is a young salesman but professional. Without his assistance I may go to another Almost everyone talked about Ross, but I just want to say Josh Mills is a young salesman but professional. Without his assistance I may go to another dealership to buy my 2016 Santa Fe SE. More

Larry Clark's Genesis My wife and I went to Bob Howard Hyundai to look at and test drive the Genesis. I had been doing some research on the car and initially was looking at My wife and I went to Bob Howard Hyundai to look at and test drive the Genesis. I had been doing some research on the car and initially was looking at a lease. After driving the car I was hooked and decided to buy the car outright. The sales staff was very helpful and I highly recommend Bob Howard and the car itself. More

Great! great experience, great staff, customer driven. Did what they could to narrow down exactly what I needed. Salesman was just incredible. He is really s great experience, great staff, customer driven. Did what they could to narrow down exactly what I needed. Salesman was just incredible. He is really sharp and very thorough More

Fast, Efficient and Friendly customer service Financing and warranty was explained in great detail, car features and what would fit in my budgeted price range went well. Was offered many differen Financing and warranty was explained in great detail, car features and what would fit in my budgeted price range went well. Was offered many different financing options and a great aggressive finance rate much lower then my previous car. They worked with me on trade in vehicles and money down options to reduce out of pocket expenses and to get me to a decent targeted monthly payment. All the vehicle accessories and options were explained thoroughly and politely to where they were easy to understand. I was introduced to the service manager and department employees everyone was friendly and welcoming. Over all experience with all the staff was delightful and friendly. Had a great car purchasing experience have already directed a few friends there and had an awesome time. Definitely will be back in a few years to upgrade. More

First Hyundai Great service and experience overall with Gary and the dealership. Happy with my car and will definitely recommend friends and family to pay them a vi Great service and experience overall with Gary and the dealership. Happy with my car and will definitely recommend friends and family to pay them a visit. More

FANTASTIC DEALERSHIP! Definitely worth a visit, even if it's a used vehicle you're looking for! They're a great place to shop and extremely knowledgeable! Love the staff, e Definitely worth a visit, even if it's a used vehicle you're looking for! They're a great place to shop and extremely knowledgeable! Love the staff, even in maintanence! More