Bob Howard Hyundai

Amir Marivani, a deceitful & manipulative finance rep.!!!!! Amir handled the financing of the new Accent my husband & I purchased on 9-22-16. When reading over the finance contract, I found a charge for $1,822 Amir handled the financing of the new Accent my husband & I purchased on 9-22-16. When reading over the finance contract, I found a charge for $1,822 for ResistAll NG2 which we hadn't requested. I asked Amir why that was in the contract. He stated that Hyundai Finance adjust the interest rates with there product they sell & that the interest rate would be higher with any other finance company. My husband said that he wanted the ResisAll under those circumstances. The contract we signed showed Hyundai Finance financing the Accent & the monthly payment within the range we wanted. On 10-1-16, we received the title info. and a letter from a different finance company, we were totally pissed. We feel Amir had the financing set with the company we received the letter from when we signed the finance papers and he used the Hyundai lie to sell us the ResisAll! The finance contract allows the dealership to change the financing company without informing the customer. We felt good about Hyundai Finance because the new Hyundai we bought in 2014 was financed by them. We are very upset because of this scam. We intend to trade in the 2015 Sonata in 2017, BUT IT WON'T BE TRADED IN HERE!!!!! I did a review on 9-28-16, which indicated our satisfaction with Amber Miller etc . That review was done before I became aware of Amir's scheme. More

Awesome Guy Got in and out no problems Delano is the salesman to have for life. Keep up good skills lol lol awesome awesome doing...All smiles smiles.... Got in and out no problems Delano is the salesman to have for life. Keep up good skills lol lol awesome awesome doing...All smiles smiles.... More

Great! Brenda westfby was very helpful and very courteous and answered my questions. She did not talk down to me . This was my first time buying a vehicle Brenda westfby was very helpful and very courteous and answered my questions. She did not talk down to me . This was my first time buying a vehicle by myself. More

Great shopping Experience A great car shopping experience. The service their was wonderful and my needs were met. Ross was awesome and did a good job at listening to what I wan A great car shopping experience. The service their was wonderful and my needs were met. Ross was awesome and did a good job at listening to what I wanted and put me in the right vehicle. More

Very Good Super nice customer service and very willing to bring you to a good price. Finance team is excellent. In and out within a couple hours! Super nice customer service and very willing to bring you to a good price. Finance team is excellent. In and out within a couple hours! More

Excellent Quick, excellent service. I explained that I was short on time and they took really good care of me. Quickest, easiest care buying experience I've eve Quick, excellent service. I explained that I was short on time and they took really good care of me. Quickest, easiest care buying experience I've ever had. More

ALMOST PERFECT Sales professional, Kenny Shultz, greeted us warmly, seemed intent on helping us per our auto requests, sought to manage the most agreeable deal, and Sales professional, Kenny Shultz, greeted us warmly, seemed intent on helping us per our auto requests, sought to manage the most agreeable deal, and stayed with us from the lot to driving our newly purchased Tucson off the lot. Through no fault of Mr. Shultz, waiting time between obtaining the bottom line price to the Finance Manager to the detailing of the car, and finally driving away with it took hours. We don't know what may have contributed to the drawn out process, but in all fairness this was not the case when we made a previous purchase from Bob Howard in 2013. Although Bob Howard is our preferred dealer and although they are almost perfect, Nobody is. More

Great salesman Kenny was straightforward when it came to the purchase. He took me to the car selection that I wanted and let me test drive them. He was very informat Kenny was straightforward when it came to the purchase. He took me to the car selection that I wanted and let me test drive them. He was very informative during the test drive, showed me all the tips and tricks. He was well mannered and a great guy to buy a car from. More

Best car buying experience. Ross was great, took care of me and got me an amazing deal. I even got some free gas and a oil change along with a few other things, great staff, pric Ross was great, took care of me and got me an amazing deal. I even got some free gas and a oil change along with a few other things, great staff, prices, and professional but laid back environment. More

Gary is the bomb. If you ever buy from here, go see Gary Trent. He is amazing!! He was super friendly and it was literally THE easiest car buying experience we have eve If you ever buy from here, go see Gary Trent. He is amazing!! He was super friendly and it was literally THE easiest car buying experience we have ever had. More