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Bob Howard Hyundai

Oklahoma City, OK

4.5
867 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 867 reviews

October 21, 2023

The service was on point and friendly. I didn't have a long wait. They offered me water and snacks. Talked to me about the service and what was going on. More

by Byronhall7947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny and David..Ross checked up on me during the visit
Oct 24, 2023 -

Bob Howard Hyundai responded

It's great to hear that the service was on point and provided in a friendly manner. A short wait, along with the offer of water and snacks, can make the service experience more comfortable. Additionally, the communication about the service and what was going on adds transparency and keeps customers informed. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

They mark fown the trade so you have to pay the state more. They also will not honor there maintenance (oil changes and tire rotstion for 3 years/36000 miles) after 7 months of owning the car. More

by gwjens37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
October 17, 2023

Great service done in a timely manner very nice service time highly recommended. Love the multi point inspection More

by alustonmurry09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 19, 2023 -

Bob Howard Hyundai responded

We're thrilled to hear that you received great service in a timely manner and that you highly recommend our service. Your feedback is greatly appreciated. We also understand the importance of the multi-point inspection for thorough care. . Your satisfaction is our priority, and we look forward to serving you again!

October 16, 2023

Always super helpful and always have super quick availability. Very easy to deal and communicate with. More

by McCullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Oct 18, 2023 -

Bob Howard Hyundai responded

We appreciate your feedback! It's great to hear that you find our team super helpful and that we offer quick availability. Making it easy to communicate and deal with our customers is a top priority. Your satisfaction is important to us, and we're here to provide top-notch service and support. Thank you for choosing us!

October 11, 2023

Shemaiah was great! She kept me updated on my car and made me feel at peace More

by Bookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemiaah
Oct 13, 2023 -

Bob Howard Hyundai responded

We're delighted to hear that Shemaiah provided you with great service and kept you updated on your car. Your peace of mind during the service process is important to us. Thank you for choosing us, and we appreciate your positive feedback!

October 09, 2023

They won’t honor the free oil change that comes with the purchase of a vehicle. I have 24,000 miles on my car and it's 2 1/2 years old. And today, they charged me $68.47 for an oil change! When I bought More

by Larrycase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shemaiah Johns
Oct 17, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced when it came to servicing your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook, General Manager

October 07, 2023

Friendly, courteous, very fast and a great facility! They also offer a lot of discounts which is very helpful. More

by crowebird1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Havera
Oct 10, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Marley Brewster my service advisor was very polite and understanding. Thank you for the outstanding customer service! More

by bunti_katta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley Brewster
Oct 10, 2023 -

Bob Howard Hyundai responded

We are thrilled that Marley provided you with an outstanding service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 06, 2023

Friendly service staff. Has a great waiting room, clean and Bright. Easy to get to. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob coats
Oct 10, 2023 -

Bob Howard Hyundai responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 06, 2023

Great new location! Service Department is upscale. Thanks to Shey for her courtesy and professionalism. I really appreciated the virtual results of the service perfor More

by Kinsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
Oct 06, 2023 -

Kinsey responded

Great new location! Service Department is upscale. Thanks to Shey for her courtesy and professionalism. I really appreciated the virtual results of the service performed on my car, analysis, and recommendations. Very professional. Maybe it's because of the new location, but everyone seemed energized and positive. Nice.

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