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Bob Howard Hyundai

Oklahoma City, OK

4.5
867 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 867 reviews

December 09, 2023

The only complaint was a 2 hour wait for an oil change. Service rep was apologetic and kept me informed. . More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan navarro
Dec 12, 2023 -

Bob Howard Hyundai responded

We apologize for the longer than normal wait. We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Clean and well supplied waiting area! Staff was friendly and I enjoyed that there were several plug in outlets and free WiFi was available. Next time I will remember this so I can bring m More

by mbartram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 14, 2023 -

Bob Howard Hyundai responded

A clean, well-supplied waiting area can make a service visit much more comfortable! It's great that our staff was friendly and accommodating, and the availability of outlets and free WiFi adds convenience. That nice fresh scent upon getting your car back must have been a pleasant surprise! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

I only have 18000 miles on my 2015 Tucson so I haven’t had a lot of experience with the dealership, but buying the car was easy and no pressure. Yesterdays visit was especially nice and comfortable. Man More

by Jayleenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 13, 2023 -

Bob Howard Hyundai responded

It's wonderful to hear about your positive experience at Bob Howard Hyundai! Manny sounds like he provided a pleasant and helpful experience, making your visit comfortable. Your kind words for Manny surely make him deserving of a tropical vacation! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

I will continue to use Bob Howard Hyundai for my vehicle. Very professional staff, excellent service and friendly. The new location was easy to find and the waiting room was very comfortable!!! Great pla More

by Aneke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan , Manny
Dec 13, 2023 -

Bob Howard Hyundai responded

It sounds like your experience at Bob Howard Hyundai was fantastic! Professionalism, excellent service, and a comfortable waiting area contribute to a positive service visit. It's great to hear you're planning to continue using our services for your vehicle needs! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very nice facility! The staff is wonderful! Will be back with my parents to purchase them a new car thanks to Ross! More

by sarakay35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross
Dec 09, 2023 -

Bob Howard Hyundai responded

That's great to hear about your positive experience at Bob Howard Hyundai! A nice facility and a wonderful staff can make the car-buying experience enjoyable. It's fantastic that Ross was so helpful. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

I was taking care of. Sorry if I came in in a hurry . Got me out quick. Thanks Bob Howard. And Marley. More

by thompsonchristina881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss marley
Dec 08, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear Bob Howard Hyundai provided efficient and quick service to accommodate your schedule – that's always appreciated! Marley and the team were very attentive to your needs, getting you in and out on time. Thank you for your business!

December 06, 2023

Marley was great, explained everything so I could understand it Everyone I talked to on the phone scheduling the appt were friendly and helpful The waiting and service area in general were very nic More

by Oaw2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Dec 08, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear you had an exceptional experience at Bob Howard Hyundai with Marley and the team! Having clear explanations, friendly staff during scheduling, and a clean, pleasant service area can make a significant difference. Your comparison with other dealerships and highlighting the promptness of service, cleanliness, and efficiency at this particular dealership underscores our quality. It's fantastic that your expectations were not only met but exceeded! Thank you for your business and the drive to see us!

December 05, 2023

Marley provided me with great service and communication about what was going on with my vehicle. I really appreciated her keeping me in the loop. Great attitude and personality as well When dealing with a More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Dec 07, 2023 -

Bob Howard Hyundai responded

It's fantastic to hear that you had a great experience and that Marley provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

I had very specific wants for this new car. Went to several dealers. First time to ever have a lady salesperson in auto sales. She listened to the specified details I wanted in a car. Pulled 2 More

by Medamom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nansy Reyes Sales, Chris Price Finance, Jacob in Service Dept
Dec 06, 2023 -

Bob Howard Hyundai responded

It's great to hear about your positive experience, especially with a lady salesperson who listened attentively to your specific car preferences. Her efforts in pulling cars that aligned with your desires and providing a fair offer certainly made a difference. Taking time after the sale to ensure you were familiar with the car's special features and details shows a commitment to customer satisfaction. It's also excellent that the finance manager didn't pressure you into unnecessary add-ons. Congratulations on your new vehicle!

November 30, 2023

The Bob Howard Hyundai dealership has a brand new location but we have been customers since buying our 2013 Hyundai Accent. It was clean, chic, and still comfortable. I appreciated the new atmosphe More

by todd.jessica2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Dec 06, 2023 -

Bob Howard Hyundai responded

It's wonderful that despite the new location, Bob Howard Hyundai has maintained its excellent service and made you feel valued as a client! Creating that sense of being more than just a transaction is a testament to our commitment to customer care. Marley's approach to making you feel valued and not just another sales quota is a great reflection of personalized service. Thank you for your business!

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