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Bob Howard Hyundai

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
867 Reviews
Call Dealership (405) 634-8900
View Awards

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 867 reviews

March 12, 2024

Attentive, communicative and friendly. Jakob Coats took care of me. I would highly recommend coming here. More

by Julia X.
Recommend Dealer
Yes
Employees Worked With
Jakob Coats
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March 11, 2024

I've never been treated worse at this dealership than today. Zero stars. Long time customer. Won't be back More

by gayla1212
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shemica Johnson
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Mar 14, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the poor experience you had at our dealership today. As a long-time customer, your satisfaction is extremely important to us, and I regret that we fell short of meeting your expectations. I would appreciate the opportunity to discuss your concerns and regain your trust. Please contact me directly so we can address this matter promptly. I look forward to speaking with you and resolving this issue. Jeremy Cook General Manager jecook@bobhowardhyundai.com

March 09, 2024

The best! New facility. Great service. Waiting area was great. Jacob was right on with communications. More

by lwr1219
Recommend Dealer
Yes
Employees Worked With
Jacob. Spelling?
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Mar 13, 2024 -

Bob Howard Hyundai responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

I loved the idea of walking in to look at a car and you don't have a high pressure sales person. It made the experience very comfortable and I thank you for that. I would deffinately recomwnt y'all to my More

by roniflynn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ross can't remember last name
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Mar 13, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your positive experience with our dealership! We're thrilled to hear that you enjoyed the no-pressure sales approach and felt comfortable during your visit. Your recommendation means a lot to us. We appreciate your support, and we look forward to the opportunity to serve you and your friends again. Safe travels!

March 08, 2024

No loner car, warranty on transmission not extended, but service manager was very helpful. My thanks to Juan More

by lance.e.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 13, 2024 -

Bob Howard Hyundai responded

We're glad to hear that Juan, the service manager, was very helpful during your visit. While it seems there were some limitations with the loaner car and warranty extension, we appreciate your understanding. Your thanks have been passed along to Juan. Safe travels!

March 08, 2024

Marley (Service Advisor) was very proactive and professional. Communications were timely and informative. She met and exceeded all expectations. GREAT JOB. The actual work on my vehicle seems to More

by COBRAGEM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
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Mar 09, 2024 -

COBRAGEM responded

Great JOB!!!! 5 Star Service!

March 06, 2024

Bob Howard made the process quick and easy. We found the vehicle we wanted online, went for a test drive, and walked out within the hour with a new vehicle. Our salesman, Ali Eslam, was fantast More

by Courtney Koster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Eslam
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Mar 10, 2024 -

Bob Howard Hyundai responded

We appreciate your feedback! We're thrilled to hear that Bob Howard Hyundai made your car-buying process quick and easy. Finding the vehicle you wanted, taking a test drive, and leaving with a new vehicle within the hour is fantastic. Ali's knowledge and seamless assistance are highly valued. Safe travels in your new vehicle!

March 06, 2024

They are committed to the brand, have high standards and this is reflected by excellent customer service. More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Mar 08, 2024 -

Bob Howard Hyundai responded

Thank you for recognizing our commitment to the brand and the high standards we uphold at our dealership. We're thrilled to hear that our dedication is reflected in the excellent customer service you experienced. We appreciate your feedback and look forward to serving you in the future!

March 03, 2024

Now it's much bigger, organized and much nicer I was going to stop getting my services in the old dealership but now I love it here. More

by maritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 08, 2024 -

Bob Howard Hyundai responded

We're delighted to hear that you find our new and improved dealership much bigger, organized, and nicer. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to continuing to provide you with excellent service!

February 28, 2024

Easy to make an appointment that was convenient for me. My service contact kept me informed and my car was finished in a to timely manner. I'm very happy with Bob Howard Hyundai hyundai More

by Doris Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
Report | Print
Mar 02, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your positive experience with Bob Howard Hyundai! It's great to hear that the process of making an appointment was easy and convenient for you. Additionally, the fact that your service contact kept you informed and the service was completed in a timely manner adds to a positive customer experience. We appreciate your feedback and hope to continue providing you with excellent service in the future. Safe travels!

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