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Bob Howard Hyundai

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
895 Reviews
Call Dealership (405) 634-8900
View Awards

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 895 reviews

May 26, 2024

Finished work in the time they told me, professional, Jakob was very nice and helpful. More

by tcwhitson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
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May 27, 2024 -

Bob Howard Hyundai responded

We're delighted to learn about your positive experience and the great assistance provided by Jacob! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

Excellent and friendly customer service. Great dealership to take your vehicle for all your maintenance needs. More

by jgutierrez91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Navarro
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May 27, 2024 -

Bob Howard Hyundai responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 23, 2024

Terrible communication from our service advisor… The little videos you send are not helpful. Bad More

by Rsaint65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
May 23, 2024 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the lack of communication and the overall negative experience you had with us. I would like an opportunity to fix this and to earn your business, please contact me at jecook@bobhowardhyundai.com. I look forward to speaking with you. Jeremy Cook, General Manager

May 21, 2024

Bob Howard Hyundai always takes care of me without trying to upcharge or take advantage. More

by dalton.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley Brewster
Report | Print
May 23, 2024 -

Bob Howard Hyundai responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

I bought my car here in 2010 and always had it serviced by Bob Howard Hyundai I live in Louisiana now. But when I come back home, I go to your dealership for maintenance services. You always do an excel More

by mja67497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah Johns
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May 22, 2024 -

Bob Howard Hyundai responded

We're delighted to hear about your positive experiences with us! It's great to know that you've trusted us with your car since 2010 and continue to rely on our services even after moving to Louisiana. We aim to provide excellent maintenance services and ensure that your vehicle receives top-notch care every time you visit us. Thank you for your continued trust and loyalty!

May 18, 2024

Fast and friendly service. Nice waiting area. Snacks for kids was great. Knowledgeable and friendly staff. More

by OKJENNYM_1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
May 22, 2024 -

Bob Howard Hyundai responded

We're delighted to learn that your experience was fast and friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

Scheduled my appointment two or three days prior to have a recall issue on my vehicle fixed. I even received text reminder confirming my appointment the day before. After checking in and waiting in the l More

by gaellis109
Recommend Dealer
No
Employees Worked With
Didn’t get his name.
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May 22, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced in the attempt to service your vehicle with us. I would like an opportunity to fix this and to earn your business, please contact me at jecook@bobhowardhyundai.com. I look forward to speaking with you. Jeremy Cook, General Manager

May 09, 2024

Very nice facility. , you have good customer service, Will come back again, Thank you very much More

by tazwyant7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARLEY
Report | Print
May 11, 2024 -

Bob Howard Hyundai responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

The check in procesd was quick and easy and they completed work ahead of schedule. More

by homedcadd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name.
Report | Print
May 07, 2024 -

Bob Howard Hyundai responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

It was overall a good experience. . ended up waiting 3.5 hours so I wish I had more of an update on the service and why it took longer but they took some money off my services and apol More

by Rnatarajan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Report | Print
May 04, 2024 -

Bob Howard Hyundai responded

It's good to hear that your overall experience at the dealership was positive, despite the longer wait time. It's understandable to expect more updates during such situations, and we apologize for any inconvenience caused. We appreciate your understanding and patience, and we're glad that we took steps to make things right by offering a discount and apologizing for the delay. Thank you for choosing us!

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