Bob Howard Hyundai
Oklahoma City, OK
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I bought my car here in 2010 and always had it serviced by Bob Howard Hyundai I live in Louisiana now. But when I come back home, I go to your dealership for maintenance services. You always do an excel by Bob Howard Hyundai I live in Louisiana now. But when I come back home, I go to your dealership for maintenance services. You always do an excellent work. More
Scheduled my appointment two or three days prior to have a recall issue on my vehicle fixed. I even received text reminder confirming my appointment the day before. After checking in and waiting in the l a recall issue on my vehicle fixed. I even received text reminder confirming my appointment the day before. After checking in and waiting in the lobby for about fifteen minutes the service advisor came to me apologizing that they didn’t have the part needed to fix the recall issue. I would think if a business confirms an appointment, that means they should be prepared to resolve your issue including having the appropriate part(s) needed. I pretty much wasted my time driving there just to be told that they were not prepared for my scheduled appointment. Not very good planning and customer service in my opinion. More