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Bob Howard Hyundai

Oklahoma City, OK

4.5
866 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 866 reviews

June 11, 2024

Jacob was very helpful when I told him about the services I needed. The services were preformed and my SUV runs like new. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 14, 2024 -

Bob Howard Hyundai responded

Hi, we're happy you found Jacob to be so supportive during your experience here at Bob Howard Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Customer service was great very professional and very clean environment. I was able to get my car back in a very fast manner. More

by Christina.young2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Coats
Jun 10, 2024 -

Christina.young2006 responded

Thank you. So much Jacob Coats for everything You have amazing customer service skills....5 🌟 stars all the way for Jacob Coats!!! Thank you again!!!!

June 10, 2024

Brought my car into the service center for a check engine light covered under warranty and they had my car for over a week and the very day I drove it home the check engine light came back on. I took it to a More

by nezhaelmouti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marley
Jun 12, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your experience, and I sincerely apologize for the inconvenience you faced with your vehicle. It's concerning to hear that the check engine light issue wasn't resolved after multiple visits, and I understand your frustration, especially now that your warranty has expired. Your feedback is important, and I will share it with our team to ensure we address these issues. Please reach out to me directly so we can discuss your situation further and work towards a satisfactory resolution. Your trust is important to us, and I hope we can regain it by addressing your concerns more effectively. Jeremy Cook General Manager jecook@bobhowardhyundai.com

June 10, 2024

Worst experience I have ever had buying a car. We agreed on the price, but were lied to on the HONDA RECALL. Sales person said it had been taken care of, however when I called BH Honda in Edmond t More

by paulrb65
Recommend Dealer
No
Employees Worked With
Ali
Jun 12, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your experience, and I deeply apologize for the issues you encountered during your car purchase. It's unacceptable that the recall was not addressed as promised and that you have yet to receive the second key fob. Your feedback is crucial, and I assure you we will address these concerns with our sales team to prevent such situations in the future. Please contact me directly so we can resolve these issues and ensure you receive the service you were promised. Your satisfaction is important to us, and I hope we can regain your trust by making this right. Jeremy Cook General Manager jecook@bobhowardhyundai.com

June 10, 2024

This dealership has always provided decent services since I bought the car the 9 years ago. More

by artful43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Jun 12, 2024 -

Bob Howard Hyundai responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

Fast, efficient service. Advisor was friendly and knowledgeable. Explained everything in detail and answered my questions. More

by chicksokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
Jun 06, 2024 -

chicksokc responded

Fast, efficient service.

Jun 08, 2024 -

Bob Howard Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

Issues with our car are computer related and the person we worked with, Marlee has tried to do her best to assist us. Even though she knows our frustration, she has been cordial and helpful. More

by nanagreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlee
Jun 07, 2024 -

Bob Howard Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 31, 2024

Being understaffed, the quality of service was admirable, under the circumstances, everyone was professional and caring, going the extra mile to please the customers. I'm a satisfied customer. More

by sandramckenzie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob,
May 31, 2024 -

Bob Howard Hyundai responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

Christian Nubitgha And Louie were awesome 😎 They both kept in touch with me regarding the process. Great Customer service More

by Tyeyonda Thrower/ Layonda Thrower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Nubitgha and Louie
May 29, 2024 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We're thrilled that Christian and Louie provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 29, 2024

Best buying experience ever! !! Perfect customer service and I would highly recommend this store! Two thumbs up! More

by patti.alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldi and his brother not sure of name
May 30, 2024 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We're thrilled to have delivered the best sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

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