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Bob Howard Hyundai

Oklahoma City, OK

4.5
1,055 Reviews
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613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 1,055 reviews

December 11, 2025

My appointment was for 11:45. They said I was to be there at 10:30. I showed them my confirmation email & text showing they confirmed at 11:45. They said they would work me in. Th More

by Rhottel25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Coats
Dec 11, 2025 -

Bob Howard Hyundai responded

I apologize about the miscommunication. I will speak to our team about this so we can make sure this does not happen again. Austin Baquera Service Manager abaquera@Group1Auto.com

December 11, 2025

Very helpful, friendly, kind, cheerful, organized, They communicated well, seamed to be very honest. And caring. Hope this continues as my car gets older More

by Ricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 06, 2025

What an outstanding job👏 from the greetings in service department, which was fast, professional and no waiting. They don't have a full crew onthe weekend. But my wait time for service was short, involving More

by misty1960.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey Johnson and 2 other ladies *forgot they're names
Dec 07, 2025 -

Bob Howard Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2025

Clean comfortable waiting room! ! They even offer a variety of snacks, cold water, coffee, espresso! My waiting time was short and everything was explained to me. I was treating with More

by misty1960.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey Johnson and 2 other ladies *forgot they're names
Dec 07, 2025 -

Bob Howard Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai. If you have any further questions, please give us a call. We're always happy to help!

December 02, 2025

Total lack of communication, added items onto the deal that was never discussed. Typical car sales, waiting for hours for no reason, all staff on cell phones watching movies or just eating. Not a good exp More

by cordescandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I give the dealership a 2
Dec 09, 2025 -

Bob Howard Hyundai responded

I am sorry to hear that you had a negative experience with our dealership. We recognize the importance of clear communication and will ensure our team is more attentive and focused in the future. Thank you for bringing this to our attention. Brad Smicklas General Manager bsmicklas@group1auto.com

December 02, 2025

The service at Bob Howard Hyundai has always been top notch. That’s why I drive an extra 20 miles utilize their service department. I would also like to note that they have a service rep named Jakob, w More

by Silvereagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Dec 03, 2025 -

Bob Howard Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2025

The people who helped me with the engine replacement in my Sonata were friendly and efficient. They gave me clear answers to all my questions and advice for caring for the car going forward. More

by rebajeanoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
Dec 02, 2025 -

Bob Howard Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2025

Jakob was and always been attentive and informative about my Palisade. He plans all repairs and breaks it down to me every step, and only what’s necessary. Jakob is very good at his job as a service advisor! More

by angelrosalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Nov 30, 2025 -

Bob Howard Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

Jakob, my advisor, as always was prompt and courteous. Gabby at checkout time was very personable and courteous too. I will always come to Bob Howard Hyuandai More

by teriras67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob, Gabby
Nov 25, 2025 -

Bob Howard Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2025

Had to stop in due to an emergency and they fit me in quickly and got me back in the road safely. Excellent experience More

by J.thoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 25, 2025 -

Bob Howard Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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