
Bob Howard Chevrolet
Oklahoma City, OK
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Process was extremely slow. Kept my car over the weekend with not advance notice. I am coming from Texas and have never had my vehicles stay over night. When I make an appointme Kept my car over the weekend with not advance notice. I am coming from Texas and have never had my vehicles stay over night. When I make an appointment my vehicle is worked on that day. This was a bit disheartening that when you call for an appointment and you receive a time and date to come in, it is not a real appointment and your car may or may mot be worked on. Disappointed at the process. More
Checked everything out and informed me of what needed to be changed and I authorized it and my vehicle was serviced and returned to me in a timely manner. be changed and I authorized it and my vehicle was serviced and returned to me in a timely manner. More
Fortunately, Brady helped us! He was great at explaining all of the features and benefits of the car we came in to look at. We had not intended to buy that day, but we didn't wan He was great at explaining all of the features and benefits of the car we came in to look at. We had not intended to buy that day, but we didn't want to miss out on such a great car. Thanks, Brady! More
Was working with someone on a vehicle. After knowing I was from out of state and had my own financing he said they do not accept out of state financing. This was never mentioned and he kn After knowing I was from out of state and had my own financing he said they do not accept out of state financing. This was never mentioned and he knew I was from out of state and looking for my own financing. Then told me the car was not ready and at the shop. This was after working with him several days and I was going to go pick up the car the next morning. He was rude and unapologetic. My husband spoke with a live agent online who said they have no problem with accepting out of state financing. Then when the car was ready they added a $1,500 extra charge because I was not using their financing! Which was never mentioned. Very bad experience. Even the manager was supposed to call me and let me know if the part was in back order for the vehicle and he never did and did not return my call. Very unprofessional. Would not recommend or purchase from them. More