Bob Howard Chevrolet

Nice caring comfortable they took the time to understand my needs and wants. Courteous and kind my needs and wants. Courteous and kind More

Took truck in gor recall. ..expected a loaner car but they took me to work but had to use uber back to dealership ..expected a loaner car but they took me to work but had to use uber back to dealership More

1. At least one of their employees is a thief who is stealing items from customer vehicles when in for service. My US Military National Parks Pass was stolen as well as a THC vape pen and a handful of q stealing items from customer vehicles when in for service. My US Military National Parks Pass was stolen as well as a THC vape pen and a handful of quarters. When confronted about it Bobby Lubbers tells he there is a hole in their fence (where my truck was parked for service) with section 8 apartments behind and that's who he suspects because "in all his years this sort of thing has never happened". There were no signs my truck had been broken into and in fact automatically locks when the key fob leaves it. Zero accountability. 2. They can't seem to do what they promise. My newly purchased truck was in to have the the hood repainted, along with a couple paint touch-up spots, and to have a piece of side moulding adhered better. The hood was painted but the touch-up spots and side moulding were never completed. When confronted about it, salesman Toby says he didn't notice the items weren't complete but to bring the truck back up at my convenience as it's a "simple fix". If it's so simple it should have been completed. I work everyday so it's not "convenient" for me to bring the truck back for what should have been done the first time for a "simple fix". The touch-up paint and side moulding fix have still not been addressed. More

Knowledgeable people in service. Quick service. Keep you informed on progress of repair. All around nice environment. Quick service. Keep you informed on progress of repair. All around nice environment. More

Everything has been fine but the last two times I had my pickup serviced windshield wiper fluid has not been filled and is very low. Had appt to get to so couldn’t turn around. Pickup keeps alerting needs w pickup serviced windshield wiper fluid has not been filled and is very low. Had appt to get to so couldn’t turn around. Pickup keeps alerting needs wiper fluid. More

They called and kept me updated on everything and explained what was needed and why. explained what was needed and why. More

Mr. Eli was very helpful throughout my time. He communicated, reassuring and made sure I was good in all aspects. communicated, reassuring and made sure I was good in all aspects. More

Great customer service. Salvador Martinez was amazing and professional, highly recommend him and will be back for future purchases. Salvador Martinez was amazing and professional, highly recommend him and will be back for future purchases. More

Bob Howard always does a great job! They keep my car in excellent running order! They make sure everything is working properly before I leave! They keep my car in excellent running order! They make sure everything is working properly before I leave! More

Friendly service from the workers, the wait was almost 1. 5 hours longer than what I was told it was going to be when I set up the appointment. My appointment was scheduled for 1:30, I pulled into the service 5 hours longer than what I was told it was going to be when I set up the appointment. My appointment was scheduled for 1:30, I pulled into the service bay at 1:20, didn’t leave until almost 4:00pm. But again, the crew members and people I interacted with were super friendly, and multiple people checked on me after noticing I’d been waiting for awhile, which was nice. Made me feel better about waiting so long knowing every person working in the service shop offices were attentive and I feel like they genuinely cared about my time, despite the unexpected wait. 10/10! More