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Bob Howard Chevrolet

Oklahoma City, OK

4.6
612 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 612 reviews

July 24, 2024

I recently purchased a 2018 Chevrolet Equinox LT from Bob Howard Chevrolet in Oklahoma City, and within just four days, the check engine light started flashing, this has been extremely frustrating. 😔 More

by solomon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brady Scott
Jul 25, 2024 -

Bob Howard Chevrolet responded

Solomon, I appreciate you taking the time to let me know about the issue with your 2018 Chevrolet Equinox LT you purchased. I am eager to correct this situation and regain your trust as a valued customer. Please reach out to me at your earliest convenience so we can discuss this further. I’m looking forward to an opportunity to speak with you and find a solution. Thank you. Tim Branch General Manager tbranch@BobHowardAuto.com

Jul 26, 2024 -

solomon responded

Dear Mr. Branch, Thank you for getting back to me so quickly and willing to address the issue with my recently purchased 2018 Chevrolet Equinox LT. I appreciate your understanding and eagerness to correct the situation. I am available to discuss this more and find a solution that works for us. Please let me know a convenient time for you, and I will make sure to be available. Looking forward to resolving this issue. Solomon

July 22, 2024

Kyle was awesome when it came to fixing our van; he communicated with us and kept us up to date! It was a mystery as to what was going on with it, team work for the win! We are so glad Kyle was our poi More

by jostump80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle- Service Department
Jul 23, 2024 -

Bob Howard Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that Kyle provided excellent service and kept you well-informed during the repair of your van. At Bob Howard Chevrolet, teamwork is key, and we're glad to hear it made a difference in solving the mystery with your vehicle. We appreciate your kind words and look forward to assisting you again in the future! -The Bob Howard Chevrolet Team

Jul 26, 2024 -

Bob Howard Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2024

Great service. I will recommend my family, my friend, and my co workers to this dealership. More

by cclevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton McGarraugh
Jul 22, 2024 -

Bob Howard Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

July 17, 2024

Fast, prompt and great service. Reliable and courteous staff. Easy to drop off and pic up. More

by kristileigh1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Bazan
Jul 17, 2024 -

Bob Howard Chevrolet responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2024

The easiest car buying experience we have ever had! We would recommend this dealership over any other one in Oklahoma! More

by soonergal1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falilou , Peyton McGarraugh
Jul 17, 2024 -

Bob Howard Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2024

Had to bring my car in for oil and filter change. Also, needed an inspection of the undercarriage since I hit a chair that was laying in the middle of right lane on I-40 while driving 78 miles per More

by Julielorraine33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willuam in the Service Dept. He was wonderful.
Jul 15, 2024 -

Bob Howard Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to William here at Bob Howard Chevrolet! If you're ever in need of more help, please let us know!

July 11, 2024

Nice caring comfortable they took the time to understand my needs and wants. Courteous and kind More

by Lauryncumpton22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich, Peyton McGarraugh
Jul 12, 2024 -

Bob Howard Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Kyle has helped me with my truck several times now, and he took great care of me as always!! He goes above and beyond to ensure the work is completed and works diligently with my extended warranty company More

by hailey_zaltron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service manager
Jul 13, 2024 -

Bob Howard Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2024

Took truck in gor recall. ..expected a loaner car but they took me to work but had to use uber back to dealership More

by Pbjarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jul 11, 2024 -

Bob Howard Chevrolet responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (405) 748-7700 so we may assist you in moving forward towards a resolution.

June 28, 2024

1. At least one of their employees is a thief who is stealing items from customer vehicles when in for service. My US Military National Parks Pass was stolen as well as a THC vape pen and a handful of q More

by jaybird66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Lubbers, Toby
Jun 29, 2024 -

Bob Howard Chevrolet responded

Jaybird66, I apologize for the issues you're facing with your Truck. After reviewing our records, I couldn't find any history of your visit. You might be looking for services from another location. I hope you're able to find the right store to address your needs, and everything gets resolved for you smoothly. Tim Branch General Manager

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