Bob Howard Chevrolet
Oklahoma City, OK
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Checked everything out and informed me of what needed to be changed and I authorized it and my vehicle was serviced and returned to me in a timely manner. be changed and I authorized it and my vehicle was serviced and returned to me in a timely manner. More
Fortunately, Brady helped us! He was great at explaining all of the features and benefits of the car we came in to look at. We had not intended to buy that day, but we didn't wan He was great at explaining all of the features and benefits of the car we came in to look at. We had not intended to buy that day, but we didn't want to miss out on such a great car. Thanks, Brady! More
Was working with someone on a vehicle. After knowing I was from out of state and had my own financing he said they do not accept out of state financing. This was never mentioned and he kn After knowing I was from out of state and had my own financing he said they do not accept out of state financing. This was never mentioned and he knew I was from out of state and looking for my own financing. Then told me the car was not ready and at the shop. This was after working with him several days and I was going to go pick up the car the next morning. He was rude and unapologetic. My husband spoke with a live agent online who said they have no problem with accepting out of state financing. Then when the car was ready they added a $1,500 extra charge because I was not using their financing! Which was never mentioned. Very bad experience. Even the manager was supposed to call me and let me know if the part was in back order for the vehicle and he never did and did not return my call. Very unprofessional. Would not recommend or purchase from them. More
Purchased the vehicle from another state. They provided additional pictures, picked me up from the airport, and made the entire transaction easy. There were some minor issues with the car tha They provided additional pictures, picked me up from the airport, and made the entire transaction easy. There were some minor issues with the car that were not captured in the pictures or highlighted by the salesperson. Given the overall condition and price for the car, these minor issues were not a big deal. Overall very satisfied. More
BAIT AND SWITCH COMPANY! !!! We agreed to a price with this dealer on the phone for a truck and got pre-qualified from our bank. The salesman sent me a picture of the sticker !!! We agreed to a price with this dealer on the phone for a truck and got pre-qualified from our bank. The salesman sent me a picture of the sticker showing everything on the truck. Then they told us that they didn't have the vehicle and would get it from Tulsa. I asked the salesman to send me the VIN once he picked it up. I checked the VIN and it definitely did not match up to the vehicle sticker he had sent. It did not have leather, the premium package, and many other options which were supposed to be on the truck. There is no integrity with this company! Go to Carter Chevrolet. We had a GREAT experience with them!!! More