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Bob Howard Chevrolet

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
380 Reviews
Call Dealership (405) 748-7700

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 380 reviews

December 31, 2023

Who is o k when it comes to an agreement on the price of the car They wanna talk for me to put a $1000. Deposit nine refundable on acceptable. More

by ijr30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Pace, Brittany Henderson
Report | Print
Feb 09, 2024 -

Bob Howard Chevrolet responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (405) 748-7721. I look forward to speaking with you. Tim Branch General Manager (405) 748-7721 tbranch@BobHowardAuto.com

December 20, 2023

The staff was easy to work with and took great care of the total experience More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Taylor Washington
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Dec 20, 2023 -

Bob Howard Chevrolet responded

Jennifer, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -The Bob Howard Chevrolet Team

December 18, 2023

Poor service advisor. He seemed like he wanted to be somewhere else. Wasn’t very courteous and tried to charge me for a tire rotation when it was included with the oil ch More

by Jford974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle (service advisor). 1 star.
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Dec 18, 2023 -

Jford974 responded

Poor customer service from service advisor Kyle

December 14, 2023

The team here is always great! Efficient with their time and take care of my needs the first time around. More

by Corrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anderson, Gabe Ellingsen, Grant Kodman, Kent Kratzer, Heather Lewis, Brishaun Denton, Eli Bazan, Peyton McGarraugh, Brittany Henderson, Nick Jones
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Dec 14, 2023 -

Bob Howard Chevrolet responded

Corrine, thank you for taking the time to share your feedback. Each employee is a valued member of the Bob Howard Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! -The Bob Howard Chevrolet Team

Dec 15, 2023 -

Bob Howard Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Fast and efficient service. No issues with dropping my car off for pick up. Helpful staff. More

by Valadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service
Report | Print
Dec 11, 2023 -

Bob Howard Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our staff able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. -The Bob Howard Chevrolet Team

December 08, 2023

Dan and the technicians looked at my vehicle over a concerning noise but found there was nothing wrong. Regardless the staff and help from Andrew took care of me and appreciated the service and help th More

by Zeek ZL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan service tech and Andrew that drives a mustang
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Dec 08, 2023 -

Bob Howard Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Howard Chevrolet! If there is anything else we can do for you, please feel free to give us a call. -The Bob Howard Chevrolet Team

Dec 09, 2023 -

Bob Howard Chevrolet responded

It's great to hear about your experience at Bob Howard Chevrolet! Sometimes, just having peace of mind that there's nothing wrong with your vehicle can be a relief. It's fantastic that despite finding no issues, the staff, including Dan, Andrew, and the technicians, took care of you and provided helpful service. We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Great customer care treated me well listened to me and gave me good discount on new vehicle More

by John frederick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Eli Bazan, Peyton McGarraugh
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Dec 05, 2023 -

Bob Howard Chevrolet responded

John, we really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Bob Howard Chevrolet looks forward to seeing you again for your next service appointment! -The Bob Howard Chevrolet Team

November 28, 2023

The waiting room was great. It had a plethora of coffee options. Left the car there & my service advisor called several times informing me of everything that needed repair & p More

by gmjantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name
Report | Print
Jan 05, 2024 -

Bob Howard Chevrolet responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (405) 748-7721. I look forward to speaking with you. Tim Branch General Manager (405) 748-7721 tbranch@BobHowardAuto.com

November 27, 2023

Professional and Friendly check in. Very Timely Service and Very Pleased with overall Experience. I will return. More

by Dennys1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Nov 29, 2023 -

Bob Howard Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. -The Bob Howard Chevrolet Team

November 26, 2023

Everyone was helpful and kind. My vehicle was completed and they were very thorough. Thank you More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Branch
Report | Print
Nov 28, 2023 -

Bob Howard Chevrolet responded

That's fantastic to hear! It's great when everyone at the service center is helpful, kind, and ensures that your vehicle is thoroughly taken care of. Having thorough service can bring peace of mind knowing that everything has been checked and addressed. Thank you for your business.

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