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Bob Howard Chevrolet

Oklahoma City, OK

4.6
617 Reviews

13130 North Broadway Ext

Oklahoma City, OK

73114

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Showing 617 reviews

October 30, 2025

They were great to work with. Worked with me on price adjustments and all that. Patient and didn’t overwhelm me with calls and texts after I needed a couple days to think about it More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geraldo
Oct 31, 2025 -

Bob Howard Chevrolet responded

Thank you for your feedback. We're glad you had a positive experience with our team, and we apologize for any inconveniences regarding the condition of the car. We'll make sure to address this issue with our staff and offer better solutions in the future. Thank you for choosing us!

October 30, 2025

Oscar was friendly & knowledgeable! He made the car buying experience fun & easy! He walked me through every step of the process & was honest, respectful & kind. More

by Kpnewman316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 01, 2025 -

Bob Howard Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2025

Went in for an oil change & to get a quote for a TPM. They ran it through and forgot to check the TPM- I saw them circle my car back around and update me about the TPM. They somehow managed to disconnect More

by tonics-wheat.0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 29, 2025 -

Bob Howard Chevrolet responded

Hi tonics-wheat.0b, I'm really sorry for the experience you described during your recent service visit. From the missed TPM request to the confusion about the sensor, the return-visit expectation, and even the condition of our restrooms—none of that meets our standards. Thank you for calling it out so we can fix it. I'd like to personally review your repair order. Please contact me directly: Chris Olson Service Director, Bob Howard Chevrolet colson@group1auto.com Thank you for the chance to earn back your trust.

October 24, 2025

Spent $5k for transmission work and the only person that said thank you was the porter that delivered my vehicle with muddy boots. The car was in the dealer’s possession for three weeks and it was returned More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None rated
Oct 27, 2025 -

Bob Howard Chevrolet responded

Hello, I’m truly sorry to hear about your recent service experience and appreciate you taking the time to share this feedback. We never want a customer to feel disappointed or that their concerns weren’t addressed properly. I’d like the opportunity to personally review your visit, including the billing and repair notes, and make things right. Please reach out to me directly at colson@group1auto.com, and I’ll be happy to discuss this with you one-on-one. Thank you again for bringing this to my attention — your satisfaction is very important to us, and I want to ensure we resolve this properly. Sincerely, Christopher Olson Service Manager

October 24, 2025

Only issue I have is my email said that the Bob Howard dealer has a shuttle service! However the person I spoke to on the phone said there was no shuttle service. I waited 2 hours for my vehicle! So my qu More

by Mjohnavon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Morgan
Oct 28, 2025 -

Bob Howard Chevrolet responded

Thank you for sharing your feedback. I sincerely apologize for the confusion about our shuttle service during your recent visit. We are currently in the middle of hiring a new shuttle driver, and unfortunately that’s caused temporary interruptions in availability. I understand how inconvenient that wait must have been, and I appreciate your patience while we work to get this service fully back up and running soon. If you ever need help arranging transportation for your next visit, please reach out to me directly — I’ll make sure we find a solution that works for you. Thank you again for choosing Bob Howard Chevrolet and for giving us the opportunity to improve! — Chris Olson, Service Manager colson@group1auto.com

October 21, 2025

Great service, Daniel kept me informed on my service had my Traverse back in less than an hour. More

by Lea smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Oct 23, 2025 -

Bob Howard Chevrolet responded

Hi Lea, thank you for your kind review; we are happy to pass along your comments to Daniel here at Bob Howard Chevrolet! Thank you again, and have a fantastic day!

October 17, 2025

DEF system put me in limp mode. ...service needed, what should have been a simple code erase turned into a 200 diagnostic fee, no problem found. They couldnt get a service job out o More

by Leeroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor
Oct 20, 2025 -

Bob Howard Chevrolet responded

Sorry we were unable to meet your expectations. We will work to improve our customers future experience with this information.  Christopher Olson Service and Parts Director 405-748-7751 colson@bobhowardauto.com

October 13, 2025

Very professional and quick. I was able to explain everything I wanted and they were able to get me in the perfect car for me. Gave me a very good price on my trade in. Glad to b More

by Ewaller
Recommend Dealer
Yes
Employees Worked With
Brett Pinkston
Oct 16, 2025 -

Bob Howard Chevrolet responded

Hi, we're happy to hear you had such a positive experience with Brett! Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2025

Get you in quick and keeps you updated on the progress of your vehicle. Answers questions promptly. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 11, 2025 -

Bob Howard Chevrolet responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2025

Staff is friendly and knowledgeable. Estimate for maintenance or repair time is accurate with visits to customer in waiting room is kept up to date with any necessary delays.. More

by Wreppert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Oct 11, 2025 -

Bob Howard Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chevrolet! We do hope we can be of assistance in the future. Take care!

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