Bob Howard Chevrolet

I had been trying to get my front and rear park assist recall taken care of since June of 2023. I had advisors tell me they would order the parts and that it would take a couple of weeks to get them. This recall taken care of since June of 2023. I had advisors tell me they would order the parts and that it would take a couple of weeks to get them. This happened about 3 times. So finally in December I called the dealership to check on the parts and was told the parts were in but I didn't know when I could bring my vehicle in b/c I didn't have any time off from work. I was told they would need my vehicle all day. So I got time off from work so I called the dealership to set an appt to have recall done and was told they didn't have my parts and that they were on backorder. Frustration had set in so I drove to the dealership to talk to someone in person. I met Kyle Farris and told him everything I had went through. He promised me he would take care of me and get my problem solved. He got my parts ordered on a Thursday and 5 days later my recall is complete. From now on my advisor of choice will be Kyle Farris.I highly recommend Kyle if Bob Howard is your dealership of choice. More

Took my truck in had oil changed and they checked everything else for problems or issues, very professional. everything else for problems or issues, very professional. More

They were awesome the whole service team, they handle situations really good Oustanding Job guys. situations really good Oustanding Job guys. More

Professional and quick check in and advisor kept me up to date on progress, advised recommended services but didn't pressure. date on progress, advised recommended services but didn't pressure. More

Kyle, was my main service contact and was helpful, prompt, and kept me informed. The service was a fairly large service, and they were quicker than expected. prompt, and kept me informed. The service was a fairly large service, and they were quicker than expected. More

Nick was able to get us into an absolutely gorgeous 2021 Chevy Colorado. It was truly a hassle free experience because of Nick’s diligence. The fantastic conversations we shared were a blessing as well! We Chevy Colorado. It was truly a hassle free experience because of Nick’s diligence. The fantastic conversations we shared were a blessing as well! We will only be using Nick to buy all of our vehicles going forward while at the same time recommending him to all of our friends and family. More

Customer service was fantastic. They ask for clarification about the services I selected and helped me to save some money. Car service was informative and timely. I will definite They ask for clarification about the services I selected and helped me to save some money. Car service was informative and timely. I will definitely be recommending this dealership to friends and family. More

Service was quick and loved the Chevy app to set my appointment. The video inspection was very cool and informative. Great service experience. appointment. The video inspection was very cool and informative. Great service experience. More

Everyone was friendly & knowledgeable. The process was the quickest & best experience buying a car in decades. Thank you all! The process was the quickest & best experience buying a car in decades. Thank you all! More

Process was quick but they said they did an oil change, while driving home the oil light came on so I checked the oil and filter. On the filter it was dated for 01/14/23 meaning it hasn’t been changed in o while driving home the oil light came on so I checked the oil and filter. On the filter it was dated for 01/14/23 meaning it hasn’t been changed in over a year More