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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,188 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,188 reviews

April 20, 2024

Great customer service seller made us feel very comfortable in deciding with what I wanted to purchase. Excellent service. More

by Marioclaytor3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Apr 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the kind words Mario and glad to hear the visit went well. Hope your new vehicle treats you well for several years to come! -Justin Harmon (General Manager)

April 18, 2024

Great salesman! Highly recommended...very friendly and patient! Love the new Jeep!! Stayed after hours to help us. More

by dls7779
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan bullock
Apr 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great endorsement for Jordan and we greatly appreciate effort and your business! -Justin Harmon (General Manager)

April 18, 2024

I would highly recommend Jordan. Pleasant and easy transaction. Our time there was fairly quick and easy and would not hesitate to come back in the futute. More

by Chrisjarvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan bullock
Apr 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Chris. Jordan is having a great month and hope he can continue to finish strong! Thank you for the encouragement and thrilled to hear you were comfortable with Jordan and the process. Thanks! -Justin Harmon (General Manager)

April 17, 2024

A 1 star is too high for this dealership. As a disabled veteran I was hoping that there would be some sort of higher customer service attention but in all reality this dealership will stab yo More

by Michaelt46055
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Mays
Apr 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry you feel this way Michael. After reviewing the deal my understanding is that you were not only asking for a discount, you wanted to hold the vehicle. We were not willing to do either of these items and it has nothing to do with your military achievements nor being disabled. -Justin Harmon (General Manager)

April 15, 2024

Ethan Fisher was amazing, made the whole process quick and easy. Had the best time experience. More

by Brinnin11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
Apr 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you and hope your New Chevy treats you well for several years to come. Thank you for your business and review! -Justin Harmon (General Manager)

April 13, 2024

Ethan Fisher was amazing. Best car shopping experience. Very helpful. Personable and knowledgeable. He made us feel at home! More

by SE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
Apr 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Not the first (nor the last) time we will hear this but really helps us understand who we can let loose and who needs additional training. Thank you for the business and taking the time to review. -Justin Harmon (General Manager)

April 12, 2024

Lied to me about the trade in, and didn't disclose cosmetic and mechanical issues on the vehicle I came to see... Avoid this place unless you like wasting your time. More

by Terflit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino Westerfield
Apr 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Was not able to dig up any information but happy to lend an ear to see what we did offensively and correct the matter. I am sorry for your experience. Direct line 614-880-2824 or justin@caldwellchrysler.com. -Justin Harmon (General Manager)

April 12, 2024

I didn’t like it the service longtime waited and for oil change and battery 4hrs 😡😡😡😡 More

by Mustafa adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Adams, Timothy Diddle, Robert Debolt, Jose Fereira, Steve Welch, Jack Bowshier, Nick Brown, Jaohn Maula
Apr 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry for the time it took to complete your repair. I will be sure to dig in and find out what took so long. Thank you for the business and feedback. -Justin Harmon (General Manager)

April 12, 2024

The atmosphere and the customer service was truly amazing. I would like to keep doing business with my direct agent and the company. More

by Glennmcintosh2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
Apr 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Glenn! Camille has received quite a few positive reviews and yet to see a bad one. Glad to hear that the service was able to meet/ exceed your expectations. Thank you for your business and review! -Justin Harmon (General Manager)

April 11, 2024

Fast and polite. Picked us up from the airport with minimal waiting. Dino Westfield great sales person More

by Davidcanadas1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Apr 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, those are cool deliveries and nice for the out-of-towners that the airport is only 15 minutes away. Happens more often than I would have imagined. Glad the deal was detailed remotely and there were no surprises during the delivery. Thank you David for the business and review! -Justin Harmon (General Manager)

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