Bob Caldwell Chrysler Dodge Jeep RAM

Service was great! ! The whole team was easy to work with. Austin and Logan were very helpful! I’ll be back!! ! The whole team was easy to work with. Austin and Logan were very helpful! I’ll be back!! More

This is my dealership! I am a returning customer and I have recommended Bob Caldwell to all the people I care about. I brought a family member here once and they, too, are I am a returning customer and I have recommended Bob Caldwell to all the people I care about. I brought a family member here once and they, too, are a returning customer! This is the nicest dealership you will ever have the pleasure of visiting. Even the sales process isn’t as arduous as other places! Everyone is friendly and works hard to work with the customer. I always feel welcome when I come in. This last visit, however, was even more amazing than my previous ones. Vinnie Selby was fantastic! He worked through a few issues to get me into the vehicle I wanted. He was also trying to help me choose the best option, and was so patient through multiple test drives. I cannot speak highly enough of him! Thank you, Vinnie, for getting me into a car my whole family is enamored with! You are the best!!! More

Despite the issues with the internet pricing the dealer did the best they could to get the pricing where it needed. To be and was fair on our trade in. Jeremy did a great job getting us all the information did the best they could to get the pricing where it needed. To be and was fair on our trade in. Jeremy did a great job getting us all the information we needed. More

I was greeted quickly, my questions answered and out the door within an hour. I will be back door within an hour. I will be back More

They are fine compared to other local places around. They are slow and didn’t reset service lights before returning my car. So there were not a proper inspection before giving car back to customer. I ha They are slow and didn’t reset service lights before returning my car. So there were not a proper inspection before giving car back to customer. I have to come back for that. Another time consuming thing unnecessarily. More

I would recommend this dealership if you have the funds. The dealership is becoming to expensive for me therfore it's time for me to look elsewhere for my Jeep Wrangler needs and repair. This has nothing to The dealership is becoming to expensive for me therfore it's time for me to look elsewhere for my Jeep Wrangler needs and repair. This has nothing to do with the service rep. He was excellent. Every service rep. I have dealt with in the past 5 years was stellar, 5 star, professional, informative, personalble, just great. Repair technicians best in their field. But the expense, due the the economy, inflation and price increases in my world I have to cut back and unfortunately Dodge Caldwell service department you are one of the cut back due to my finances only. More

Service advisor did not follow through on the things he said he would do. I'll call you tomorrow -> nope I'll call you at 9am -> nope I'll expedite the parts order -> Nope Did he call after we talked said he would do. I'll call you tomorrow -> nope I'll call you at 9am -> nope I'll expedite the parts order -> Nope Did he call after we talked about expediting the parts and he learned that he couldn't? -> Nope Could he have actually solved the parts problem some other ways if he cared at all? -> Turns out he could! Did he ever apologize for any of these shortcomings? -> Nope I had to escalate this issue up to management to get anywhere. If you go to this dealership, expect to follow up with your service advisor every single day to make sure he's actually done what he agreed to do. More

I had my 2012 charger serviced regularly at bob Caldwell and with my new 2023 charger I will do the same and with my new 2023 charger I will do the same More

Very, nice, smart, hard working, and friendly, today was my first time and and so happy. Great job was my first time and and so happy. Great job More