
Bob Caldwell Chrysler Dodge Jeep RAM
Columbus, OH
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They are very friendly and helpful with all of my questions. They always have things done in a timely manner. questions. They always have things done in a timely manner. More
It only took two to two and a half hours to get my car serviced. I was give a detailed review of the service provided and alerted to future needs. serviced. I was give a detailed review of the service provided and alerted to future needs. More
We scheduled an appointment for Friday. Talked to a service advisor and they said it may not be until Monday that someone gets to looking at the vehicle. Called Monday evening and they said Talked to a service advisor and they said it may not be until Monday that someone gets to looking at the vehicle. Called Monday evening and they said that it might not be until late Tuesday or Wednesday before someone even looks at it. I asked if we could have a loaner and was informed that loaners are only for warranty service. At which point I just asked to have my vehicle back so I could take somewhere else. That same day I had a loaner from a different shop and they had it into their shop. I understand being short staffed, but why bother scheduling appointments nearly a week before you can even get it in? Other than the major waste of time and inconvenience, everyone was very polite and understanding… unfortunately I won’t be returning here for service. More
I bought a vehicle from this dealership several years ago and had a great experience. I chose to return for a new vehicle and the experience was just as good. and had a great experience. I chose to return for a new vehicle and the experience was just as good. More