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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,382 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,382 reviews

January 20, 2024

They are very friendly and helpful with all of my questions. They always have things done in a timely manner. More

by Ryan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Lisvet Rizo, Todd Montgomery, Cody Mudd-Curtis, Kevin Watson, Logan Horn, Steve Welch
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the service visit went smooth Ryan. Thank you for the business and review! -Justin Harmon (General Manager)

January 19, 2024

It only took two to two and a half hours to get my car serviced. I was give a detailed review of the service provided and alerted to future needs. More

by jrnstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's how every visit should be and thrilled to hear the experience was well received. -Justin Harmon (General Manager)

January 19, 2024

Kevin was Very personable, knowledgeable, and professional. Went out of there way to make the process as quick and convenient as possible More

by TB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always happy to see Kevin receiving some accolades based on his effort. TB, appreciate the business and review! -Justin Harmon (General Manager)

January 17, 2024

Kevin’s Adams was AWESOME. Very smooth transaction from start to finish. Would highly recommend! More

by Boglawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Boglawn! Kevin has had a great run here in the last 4 weeks averaging 3-4 sales per week and not a single complaint. Fortunate to have him as part of the team. Thank you for the business and feedback! -Justin Harmon (General Manager)

January 17, 2024

Kept me posted on every step of my vehicle repair when the parts were on back order to the completion of the repair More

by Gsflavorhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Stacy for giving us a thumbs up based on your situation and really appreciate the years on business. Hope January is treating you well and good to hear from you! -Justin Harmon

January 17, 2024

They were very professional speedy on service and would definitely go back and recommend them More

by Jeepdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the business and review. Glad to hear you were in and out for your last visit! -Justin Harmon (General Manager)

January 17, 2024

Todd was,and is Fantastic, I had great service. I will bring my car always to Bobb,Calwell Jeep&Chrysler. Jerome Harper Sr More

by Jerome Harper Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the endorsement Jerome and happy to hear everything is going smooth. Appreciate the business and review! -Justin Harmon (General Manager)

January 17, 2024

Selling new commercial vehicles with older rusted beds. 2 months later and issue not resolved More

by JK
Recommend Dealer
No
Employees Worked With
Kevin Adams, Brad Mays
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I believe Brad (Sales manager) was helping you with this but happy to jump in. I can be reached directly at 614-880-2824 or justin@caldwellchrysler.com. Can't tell the customer name or vehicle from the review but want to take care of you as deserved. Thanks. -Justin Harmon (General Manager)

January 17, 2024

We scheduled an appointment for Friday. Talked to a service advisor and they said it may not be until Monday that someone gets to looking at the vehicle. Called Monday evening and they said More

by Stephen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisvet Rizo, Kevin Watson
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I agree 100% and something we will discuss during our next meeting. We can control the appointment availability and clearly we missed the mark here. Thank you for the feedback and we will have this fixed immediately. -Justin Harmon (General Manager)

January 16, 2024

I bought a vehicle from this dealership several years ago and had a great experience. I chose to return for a new vehicle and the experience was just as good. More

by kkares56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 20, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the repeat business and Dino continues to be a foundation where customers have comeback to buy 3/4/5 cars from him. We are fortunate to have employees that have planted roots and a great example of the benefit of sticking with any position. Thank you again for the business and taking the time to review. -Justin Harmon (General Manager)

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