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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,382 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,382 reviews

January 25, 2024

Was very pleased with my entire journey Start to finish with my new car purchase. They made it easy and fast. More

by Jaxcampbell88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 26, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear everything went smooth and when Dino is involved it typically is. Thank you for your business and review! -Justin Harmon (General Manager)

January 24, 2024

I took my truck in for an oil change and had the pleasure of working with the most friendly advisor I have ever met. Logan made us feel like family. She gave my daughter highlighters and paper to draw on. Th More

by Kevinzeallear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Horn
Jan 24, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the staff was well received Kevin and appreciate that they took the extra step for you to feel comfortable with the safety of your vehicle. Appreciate your business and review! -Justin Harmon (General Manager)

January 24, 2024

If you’re going to buy a car from Bob Caldwell, ask for Dino Westerfield, you won’t regret it. He’s very knowledgeable, professional, and easy-going. He gave me the best car buying experience I’ve ever had More

by Shinbujin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 24, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time to highlight your experience Shinbujin and glad to hear that Dino was able to assist. Enjoy your new ride and hope it treats you well for many years to come! -Justin Harmon (General Manager)

January 23, 2024

It was a no nonsense transaction with efficient communication and honest answers about the process. More

by marcusbixler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Mr. Diddle is on a roll and thrilled to hear his customers appreciate his assistance. Tim, myself and the rest of the Caldwell team are here to help as need be. Thanks! -Justin Harmon (General Manager)

January 23, 2024

I was able to trade in my car and upgrade. I’m very happy with my trade in value and my upgrade. Thank you, Tim! More

by KayB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to see Mr. Diddle was able to assist you with your transaction. Appreciate your business and review KayB! -Justin Harmon (General Manager)

January 22, 2024

This dealership resolved my issues quickly and efficiently, and helped give me all the information I needed. More

by Rachel.eby12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Does not always happen fast but we appreciate easy fast fixes as well. Thank you Rachel for highlighting the visit and hope we earned another visit down the road. Have a great week! -Justin Harmon (General Manager)

January 21, 2024

Dino was great! ! It was our second purchase from him. Service department to Sales to the finance people have all been easy to work with. More

by dmills8165
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear the visit went smooth. Thank you for your business and review! -Justin Harmon (General Manager)

January 21, 2024

Went to look at trucks and cars I found on internet site. Was greeted and taken care of with no hassle or pressure. Bought what I wanted and got done quickly. Thanks More

by scottmcc1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Tim was able to keep the experience speedy and painless. Hope your new vehicle treats you well for many years to come! -Justin Harmon (General Manager)

January 20, 2024

Had my appointment set for 8am on Tuesday Jan. 9th, so I dropped it off the night before. I called a couple days later to check on my car and they hadn’t even looked at my car yet! Then came Satur More

by Dakota Swicegood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Mudd-Curtis, Logan Horn
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry for the delay. Service traffic has been overwhelming and we are currently interviewing and hiring at least 3 more technicians to cover the demand. In regards to loaners, we currently have 22 loaner vehicles and 300 service vehicles. If there are warranty or service contract concerns, those customers have preferential availability to these loaner vehicles. We simply can't have a car for every customer that comes in for service. Nonetheless, I apologize for the latency and promise this is our focus. -Justin Harmon (General Manager)

January 20, 2024

Dino was so helpful and courteous. He was great to work with. Excellent customer service. More

by lucifarris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Luci! Dino has been very helpful to his managers and customers consistently and proud to have him as a customer facing voice for Bob Caldwell. Thank you for the business and review! -Justin Harmon (General Manager)

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