Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,256 Reviews
Call Dealership (614) 888-2331
View Awards

1888 Morse Rd

Columbus, OH

43229

Directions

By Type

Showing 1,256 reviews

November 29, 2023

The easiest car purchase I have ever had. They went out of their way to accommodate me by delivering my new car and taking back my trades all over the phone and through emails. More

by ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Brown, Vinny Selby
Report | Print
Nov 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always appreciate hearing this Ted. It's been a grind for the sales folks after the last few months and business continues to get tougher and tougher....and now they have to fight the weather too. It can be a brutal job. That said, it's customers like you that keep them coming back and motivated. For that we thank you! -Justin Harmon (General Manager)

November 29, 2023

Caldwell Chrysler worked very hard to get me in the car I wanted for the price I wanted. More

by mmanter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby, Jaohn Maula
Report | Print
Nov 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for saying that. It's been a real struggle with interest rates and prices of vehicles to not only find a price point that a customer wants, a lot of the times it comes down to affordability. Thank you for highlighting Vinny and John's efforts and we're happy you are happy. Hope the end of November is finishing strong for you! -Justin Harmon (General Manager)

Nov 30, 2023 -

mmanter responded

I went to many dealerships and Caldwell was the only one who showed they wanted my business, even reaching out after the initial deal fell through. That speaks volumes to me. My father in law bought two vans from Caldwell and this shows me why. Very rare these days for a dealership to go to such lengths to take care of the customer.

November 29, 2023

I liked the kindness of the people who treated me. and definitely stick with them More

by Amancio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Report | Print
Nov 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for endorsing Maria's efforts and glad to hear she made an impression! -Justin Harmon (General Manager)

November 28, 2023

Courtesy at the forefront. Timeliness on point. My truck has a get up and go feel! Thank you to Kevin who assisted me this morning. More

by Wendi.m.davis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Report | Print
Nov 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's great when leaving service you can feel the value of the visit. So often the service department has to fix something and the operations are the same as they were. Thanks Wendi for highlighting Kevin's efforts and we appreciate you choosing Caldwell when trusting a dealer to work on your vehicle. Hope the holidays are finding you well! -Justin Harmon (General Manager)

November 28, 2023

My purchase was a very Smooth and easy process . I will definitely recommend using Bob Caldwell Automotive. More

by Mikerosebrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Report | Print
Nov 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth Mike and please reach out if there is anything we can answer/ help with. Appreciate your business and review! -Justin Harmon (General Manager)

November 27, 2023

I am insulted that a dealership where I purchased a car would charge me $175 to look at a problem with my car to determine the cost, to see if I should invest in the marginally unnecessary repair. Not retu More

by rbrown4431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Swartz
Report | Print
Nov 27, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to look into the details but need some additional information if you would allow me to look into the issue. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. Sorry for any hassle but if you could just let me know who you are, that would give me the opportunity to see what we did wrong and credit you back if justified. Thank you! -Justin Harmon (General Manager)

November 26, 2023

They were great and helped me out with a huge emergency. My key fob to my Ram truck died and i couldn't lock my truck without setting off my alarm. They were able to get me in same day and get it fixed at More

by KENLEDBETTER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery
Report | Print
Nov 27, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Ken for your years of business you have provided. Happy to hear that the staff has met your expectations and we strive to continue to do so! -Justin Harmon (General Manager)

November 24, 2023

Always friendly, always professional. This is my third lease at Bob Caldwell and will likely lease my next there too! More

by Darrin Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Report | Print
Nov 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Darrin. We unfortunately are unable to compete with the monster dealer groups you see on TV seemingly every other hour so depend upon a better experience and more competitive value to our customers to get the job done. Thank you Darrin for your review and trusting Bob Caldwell with your vehicular needs. -Justin Harmon (General Manager)

November 22, 2023

We are from out of town, called and talked with Wendy and they scheduled us for the next day. When we arrived we were promptly checked in and assured us that they would take care of the vehicle. Later that d More

by mschewejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
Report | Print
Nov 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great report. With 70 and 71 crossing through our city, out of state customers are not unusual. Happy to hear you were treated like a repeat customer. hat's how it's supposed to be. Thank you for trusting our folks and taking the time to summarize the experience. -Justin Harmon (General Manager)

November 22, 2023

Cody was very good to make sure things were checked out thoroughly and had parts ordered that wad need. Very good service! More

by marshallbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Report | Print
Nov 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Cody was able to help out Brad. Cody is one of our superstar senior advisors and happy to hear that customers feel the same as we do! Cheers and hope November is treating you well! -Justin Harmon (General Manager)

1
...
39
40
41
...
126