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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,256 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,256 reviews

December 08, 2023

Was ok, very professional. Just took too long to make a deal. Think it could have been faster. More

by FD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Nick Brown
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback and we apologize that it took longer than necessary. That said we appreciate the opportunity to earn your business and will take the comments back to the managers for review. -Justin Harmon (General Manager)

December 08, 2023

Maria Vergara is a great seller she did help me out to get my new car More

by bryanrivero0397
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Bryan, thank you for recognizing Maria's efforts. She is always working whether she is here or not and we are fortunate to have her as part of the team. Thank you very much for your business and review! -Justin Harmon (General Manager)

December 08, 2023

First contact was polite and professional. Dino Westerfeild went above and beyond the "customary" ritual that you receive at other dealerships. More

by scottymorris63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Nick Brown
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Scott for acknowledging Dino's professionalism. Dino started off in clothing sales and when he moved to Bob Caldwell he brought all of the professionalism he had learned and really forced everyone here at the store (and others) to step up their game. There is a reason that Dino's name is all over the salesperson of the month plaques. Thank you again Mr. Morris for letting us know that Dino continues to deliver a good product and process. Have a great holiday season and hope your new vehicle treats you well for many years to come! -Justin Harmon (General Manager)

December 07, 2023

My daughter was stranded at school and had to have her car towed in. Never had been to this dealership before. Called first this in the morning to see if I could get the car serviced under warranty. It wa More

by donaldrsanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Lisvet Rizo, Todd Montgomery, Cody Mudd-Curtis, Kevin Watson, Logan Horn
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's a great story and happy we were able to get your vehicle in and out. We have seen a surge of folks with vehicle repair needs and nice to know that a fast turn around time is noticed. Thank you Donald for trusting us with your daughter's vehicle and appreciate you taking the time to leave a review! -Justin Harmon (General Manager)

December 07, 2023

The process is efficient and the communication is great. Overall, the experience is adequate for my needs. More

by Awjenkins01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name of the employess
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything was communicated in a manner that was acceptable. Thank you for the business and review! -Justin Harmon (General Manager)

December 07, 2023

It was amazing very professional and very helpful when it comes to helping with the whole thing More

by alexperezfs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Report | Print
Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Alex. Maria has the art of the sale down to a science and not uncommon to see a happy customer at the end of the day. Appreciate your comments and glad to here your experience went well! -Justin Harmon (General Manager)

December 07, 2023

Kevin was very knowledgeable about the ram truck we purchased and he was very pleasant as well. The dealership was very comfortable in the popcorn was delicious. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ha, thanks Steve. Cracks me up how often the customers (and employees for the matter) love the popcorn. Glad to hear the visit went smooth and Kevin has been a big help here for the last few months. Appreciate the business and review Steve! -Justin Harmon (General Manager)

December 05, 2023

Compré mi segundo charger nuevo con María Vergara y estoy de lo más feliz gracias regreso en 2 años More

by Omar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Report | Print
Dec 06, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the visit went well for you and Maria. She is a rock star and someone we value to represent Caldwell in the best of light. Thank you for your visit and review! -Justin Harmon (General Manager)

December 05, 2023

Devon, our sales advisor, was super attentive, patient, and not pushy at all. The process of buying a car, from start to finish, was very straightforward . More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon
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Dec 06, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you MP for taking the time to commend Devin's assistance with your deal. Helps us in management understand where we need to focus our attention. Hope the end of the year finds you well! -Justin Harmon (General Manager)

December 05, 2023

Dino and his associates were very accommodating and willing to help me with all my questions. I appreciate the service and the car, which has been checked over by my mechanic here in Cleveland and is i More

by amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, David Smith
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Dec 06, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We welcome the customers from other cities and thrilled to hear we had the vehicle you wanted and the service was well recieved. Thank you for also giving our BDC manager David a shout out! Cheers. -Justin Harmon (General Manager)

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