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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,256 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,256 reviews

December 10, 2023

I’ve used this dealership for the past two years and they’ve been solid each and every interaction. Great service! More

by M. Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well that's great to hear that service has been satisfactory+ consistently. It's a grind in December with sick days, vacation, and the holidays. Less employees and more customers makes it tough to keep the satisfaction up but sounds like they are making the best of it. Appreciate your business and taking the time to provide feedback! -Justin Harmon (General Manager)

December 10, 2023

Great buying experience! Tyler (Salesman) and John (Finance) are fantastic to work with. Both of them are knowledgeable in their fields. Tyler even went above and beyond to l More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Phillips, Tyler Plas
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate it Jennifer. We were just talking about Tyler in the last manager meeting and he has really found a stride in the last couple months that could not go without notice. More importantly is the feedback from his customers so thank you again Jennifer for the kind words and giving Tyler/ Bob Caldwell the opportunity to earn your business. -Justin Harmon (General Manager)

December 10, 2023

Ian was very helpful. Good at selling, persuasive but not pushy. We’re happy with our purchase. The process was swift. More

by Isabel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Gossett
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

...and Isabel, congrats, you are the 1st customer to give Ian his first 5 star review! Very cool for both of you. Glad to hear the process went smooth and you were happy with the deal. Thank you for the business and hope the new ride treats you well for many years to come! -Justin Harmon (General Manager)

December 10, 2023

This is the second time I have bought (leased) a vehicle from Bob Caldwell and they are extremely helpful. More

by lkt813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Dino Westerfield
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you lkt for your repeat business and Dino is the king of repeat customers and keeping the process consistent. Means a lot that you are willing to work with us and hopefully we can 3peat assuming it's on your terms and this vehicle finds you well. Have a great holiday season and thank you very much for the business and review! -Justin Harmon (General Manager)

December 10, 2023

Excelente atención , buen servicio , amabilidad, confiable , eficaz , excelente información … precios accesibles puedo recomendar con total confianza en general a cualquier cliente gracias al vended More

by hluisarmando845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Fereira
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you very much! Jose has been an excellent addition to the team and we are thrilled with his progress as he continues to become more comfortable with the process and with his customers. Thank you for your business and review! -Justin Harmon (General Manager)

December 10, 2023

Got the work done earlier than expected and my vehicle seems to be running fine More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Report | Print
Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Some repairs require less time than others but happy to hear it was an in and out repair and pleased with the outcome Michael. Appreciate the business and really thank you for taking the time to review. -Justin Harmon (General Manager)

December 10, 2023

All the people we dealt with were very knowledgeable and answered all of our questions. Tyler and John were so much fun to deal with!! Great experience! More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Phillips, Tyler Plas
Report | Print
Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya thanks Tim. Tyler has really found his sweet spot. Better understanding of the products and way more comfortable with the process. It's fun watching these younger guys not only learn the business, but put a little bit more money in their pocket and make for a happier customer. Thank you for the review and the business Tim! -Justin Harmon (General Manager)

December 10, 2023

Friendly and accommodating, I live much closer to a different dealership, worth going further for service! More

by Shelli4b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is so friendly!, Todd Montgomery
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That means a lot Shelli. We are getting ready to onboard a well known Service Director that should take us to even a better customer service. Look forward to seeing if we can do better but appreciate your kind comments and business. Have a great last couple week of the year Shelli! -Justin Harmon (General Manager)

December 09, 2023

María was very patient and helpful in us finding a car and everyone one working on the days we came in were very helpful, thank you, More

by Karinafp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Karina for allowing Maria an opportunity to put you in a vehicle that works best for you and your family. It's wonderful when a deal comes together and everyone is happy. Cheers and have a wonderful end of the year! -Justin Harmon (General Manager)

December 09, 2023

Muy atentos y muy amables, fue un verdadero placer hacer una compra con ellos 🤗 se los recomiendo More

by Leticia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Report | Print
Dec 13, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate your business Leticia and what a great chore to check off prior to big holidays coming up. Cheers! -Justin Harmon (General Manager)

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