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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,256 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,256 reviews

December 23, 2023

Friendly staff. Service seems to be thorough and done with quality. Check in process could be a little more streamlined. More

by JDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Really appreciate the feedback and this is something we will discuss in next weeks service meeting to make sure the check in process is not too laborious. We appreciate your business JDS and will be sure to continue our focus on customer service. Happy New year! -Justin Harmon (General Manager)

December 23, 2023

Ethan was a huge help! He provided me with a lot of information prior to our visit and was extremely friendly and transparent throughout the process. We are excited for our More

by Jenniringo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ethan is no stranger to the business however new to Bob Caldwell. Appreciate you Jenni helping Ethan be more comfortable with his new home. -Justin Harmon (General Manager)

December 23, 2023

I was very pleased with my experience with the sales and finanace teams. I would definitely recommend the dealership to friends and family and Dino was an excellent salesman. More

by ken_cosgrave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Dec 30, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Ken. Word of mouth is so critical and commonly not valued tot he level it should (for good and bad experiences). Glad to hear we are on the right side. Thank you for your business and taking the time to review! -Justin Harmon (General Manager)

December 22, 2023

Friendly staff that went out of their way to help us. It was a smooth and efficient car buying process. More

by hhdanesh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Tyler Plas
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Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it! Proud of the staff not only selling a good clip of cars but also keeping the customers happy. Thank you for the review and business! -Justin Harmon (General Manager)

December 22, 2023

Friendly and attentive staff. Fast service. They kept me updated throughout the day. Got it all done in a day. More

by bnickoli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
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Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate it! Cody is hitting his stride with several years on practice he continuous proven to not only handle the most amount of Repair Orders, but also consistently has the best surveys month after month. Lucky to have him as part of the team. Thank you very much for your business and taking the time to acknowledge the experience. -Justin Harmon (General Manager)

December 22, 2023

Bob Caldwell Chrysler had a great selection of trucks and the rebates were fantastic. The purchasing process was smooth and efficient. More

by Jthomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Vinny Selby
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Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate that. Chrysler is finally starting to put some much needed rebates on vehicles. Last couple months the rebates have been substantially better than the prior several months and the sales support that. Nice observation! Thank you for the business and we appreciate you taking the time to review! -Justin Harmon (General Manager)

December 22, 2023

Really good service, fretted as soon as I walked in. Maria is a great sales associate I was very happy with my purchase today! More

by J990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Awesome! Maria is no stranger to the process and keeping customers happy. That said, means a lot that a customer feels compelled to compliment the efforts. Thank you for giving Maria and Bob Caldwell the opportunity to earn your business and thank you again for taking the time to highlight the experience. -Justin Harmon (General Manager)

December 22, 2023

Easy and professional buying experience! Tyler was a great sales rep. Prices are as competitive (or better) as anyone in town. More

by Mltrip1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Report | Print
Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Really excite to see Tyler's continuous upwards trajectory. 14.5 vehicles delivered with another week left, proud of Tyler. An even better, his customers are happy. Thank you for the feedback and we really appreciate the business! -Justin Harmon (General Manager)

December 22, 2023

Well organized service department with an excellent waiting area that made waiting on my repair a breeze. Thanks! More

by scoplin6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
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Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the kind words. We try. Not always a well oiled machine but enough folks that care that put us above most. Fortunate to have the team we do. Thank you for the business and review! -Justin Harmon (General Manager)

December 20, 2023

Kevin Adam’s is the best dealer I have worked with in a very long time. We look forward to with Kevin and Bob Caldwell in the future. Such an easy no hassle process. More

by Scott R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, Jose Fereira
Report | Print
Dec 23, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate it Scott. Kevin and commercial sales are on fire this month for obvious reason. End of the year brings tax savings with asset acquisitions that allow for accelerated depreciation. Glad to hear that Kevin and Jose did not complicate an already busy part of the year. Hope the year ends strong for you Scott and thank you for the business and the review! -Justin Harmon (General Manager)

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