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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,256 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,256 reviews

January 27, 2024

I bought a ram 1500 out of state without visiting the dealership. Robert Debolt was very helpful, responsive & informative. The dealership helped set up financing & Robert worked with me on shipping the More

by williamrseitzinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Debolt
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you William for addressing the "lot packs" that other dealers are falsely advertising. Just so the general public is aware, in the state of Ohio, you can not have "add ons" over and above the final price advertised online. This is against State law. Same goes if a dealer requires you to trade in a vehicle to get the price advertised online. It's a federal law that you can not require financing. This is a tremendous problem happening across the country and buyers beware. Glad you were able to see through the xx William and we appreciate you taking the chance on a dealer across state lines to provide a fair deal that works for you and us. Hope the vehicle treats you well for many years to come. -Justin Harmon (General Manager)

January 27, 2024

Tyler P. is great. Very nice and informative. He answered all my questions and was patient with my insecurities. More

by Lambert
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Brad Mays
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Buying a vehicle is stressful and it's super important that every customer is comfortable and confident with their decision. It's the sales rep's responsibility to make sure all questions and answered and full transparency is displayed. Glad to hear Tyler was able to check these boxes. Thank you Lambert for your business and leaving a review! -Justin Harmon (General Manager)

January 26, 2024

Bob Caldwell - will get a definite excellent review from me. No question you went to “bat” for me and the result has been a car that lives up to the Jeep Organization. That speaks to Jeep, but I think more More

by ron johnson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Schuler, Cody Mudd-Curtis
Jan 26, 2024 -

ron johnson responded

Good job Caldwell!

Jan 26, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That means a lot Ron. Really appreciate the energy you bring and these are the kind of comments that really rev up the staff. Appreciate your positivity and highlighting Cody's efforts. Have a great weekend and thank you! -Justin Harmon (General Manager)

January 25, 2024

Was very pleased with my entire journey Start to finish with my new car purchase. They made it easy and fast. More

by Jaxcampbell88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 26, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear everything went smooth and when Dino is involved it typically is. Thank you for your business and review! -Justin Harmon (General Manager)

January 25, 2024

Went in for oil change, tire rotation and the check engine was illuminated. Todd ran it through the computer found the code and schedule a service. Very easy and straight forward. More

by pt135409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
Jan 26, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We love to see straight forward repairs and appreciate you working with Todd and the team in the service department. Hope you don't have more lights illuminating anytime soon and enjoy your weekend! -Justin Harmon (General Manager)

January 24, 2024

I took my truck in for an oil change and had the pleasure of working with the most friendly advisor I have ever met. Logan made us feel like family. She gave my daughter highlighters and paper to draw on. Th More

by Kevinzeallear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Horn
Jan 24, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the staff was well received Kevin and appreciate that they took the extra step for you to feel comfortable with the safety of your vehicle. Appreciate your business and review! -Justin Harmon (General Manager)

January 23, 2024

It was a no nonsense transaction with efficient communication and honest answers about the process. More

by marcusbixler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Mr. Diddle is on a roll and thrilled to hear his customers appreciate his assistance. Tim, myself and the rest of the Caldwell team are here to help as need be. Thanks! -Justin Harmon (General Manager)

January 23, 2024

I was able to trade in my car and upgrade. I’m very happy with my trade in value and my upgrade. Thank you, Tim! More

by KayB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to see Mr. Diddle was able to assist you with your transaction. Appreciate your business and review KayB! -Justin Harmon (General Manager)

January 23, 2024

If you’re going to buy a car from Bob Caldwell, ask for Dino Westerfield, you won’t regret it. He’s very knowledgeable, professional, and easy-going. He gave me the best car buying experience I’ve ever had More

by Shinbujin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Jan 24, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time to highlight your experience Shinbujin and glad to hear that Dino was able to assist. Enjoy your new ride and hope it treats you well for many years to come! -Justin Harmon (General Manager)

January 22, 2024

This dealership resolved my issues quickly and efficiently, and helped give me all the information I needed. More

by Rachel.eby12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Jan 23, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Does not always happen fast but we appreciate easy fast fixes as well. Thank you Rachel for highlighting the visit and hope we earned another visit down the road. Have a great week! -Justin Harmon (General Manager)

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