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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,256 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,256 reviews

February 07, 2024

Purchased vehicle at end of lease. Worked with Dino Westerfield who was easy to work with, More

by christopher357
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Christopher. Dino was sales person of the month 10 of the last 12 months and was dethroned last month so he has some extra motivation here in February. Happy to hear that his motivation is still starting with customer satisfaction. Thank you Christopher with your business and taking the time to review. -Justin Harmon (General Manager)

February 06, 2024

Josh Shepherd is a wonderful salesman. Josh is very friendly, knowledgeable, and easy to talk to. Josh worked hard to make sure I was happy and getting exactly what I wanted in my new ve More

by missnurse26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard, Jaohn Maula
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story and we appreciate you telling it. Josh has been polishing his skills here for over 5 years and despite his youth, he is our senior sales person that has seen a lot and learned to sell cars the right way. Happy to hear his customer's feel the same way. Thank you again for taking the time to write and we all appreciate your business here at Bob Caldwell. -Justin Harmon (General Manager)

February 04, 2024

The price of oil change is just to much. Thinking about getting ancar and selling this car More

by thomashollingsworth47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisvet Rizo
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We agree. Just so everyone knows we shop all services and oil changes especially for those that have gone from conventional oil to synthetic are recognizing almost 100% increase in price vs their last vehicle. Price of Oil and labor have both shot up and unfortunately we are just passing along the increases. I'm sorry, same thing we've been hearing for the last couple years. -Justin Harmon (General Manager)

February 04, 2024

I bought my first Jeep there over 4 years ago and it was a good experience. This time is was even smoother. More

by mhoffma35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to here that a customer was willing to come back after a good experience. Referrals and repeat business are not only free but can be the most powerful means of advertising that any business has. Means a lot. Thank you for the business x2 and thank you for taking the time to support the effort. -Justin Harmon (General Manager)

February 04, 2024

My salesman Robert Debolt was very personable. He was knowledgeable, and friendly. For the time it takes to process everything he made it easy. Asked me if I needed anything, and apologized for th More

by 76tlinkous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Debolt, Jack Bowshier
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Robert with some endorsements. He means no wrong and will take care of any customer willing to give him the time. Thank you for highlighting the experience and giving Bob Caldwell an opportunity to earn your business. -Justin Harmon (General Manager)

February 03, 2024

Easy peasy. I knew what I wanted, the price was right, no hassle. Big thank you to Tim and Robert! More

by brianstamper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle, Robert Debolt
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear your vehicle purchase was less than painful. Tim and Robert sit next to each other and happy to hear between the two of them, they were able to make the process run smooth. Thank you for your business and review! -Justin Harmon (General Manager)

February 03, 2024

Came early before open on a Saturday and allowed me to pull in the Express Oil Change. The person signing me in took my information to get my service started. Took 35 minutes and I was out. The cashier su More

by dbrhhern83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, that's a great story and appreciate you sharing. Drives me nuts when businesses wait until the very second to open doors and vice versa, shut doors the minute they close. We see this almost daily where our folks will work 30/60/ sometimes 120 minutes passed closing to piece a deal together. Thank you for acknowledging Todd's respect for your time. Have a great week! -Justin Harmon (General Manager)

February 03, 2024

Service department is great. Todd was extremely helpful and thorough. He made sure all our concerns were addressed. More

by ebmasterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
Feb 03, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate you endorsing Todd's efforts! Taking the time to leave compliments like this means a lot to the individual and helps all of us succeed. Have a great weekend! -Justin Harmon (General Manager)

February 03, 2024

Great service and very kind staff. Priceing was reasonable. The mechanic did a good job on my jeep. I was impressed. And I got my Jeep back in a reasonable timely manner. More

by kylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Kylee. The new Service Director made it a point out of the gate to slow the schedule down so those with scheduled appointments can get in and out in a manner that is reasonable. Although we do have a backlog in appointments his other priority is more technicians. Glad to hear that you were happy with Todd representing himself and the business. Thank you for choosing Bob Caldwell to work on your vehicle! -Justin Harmon (General Manager)

February 02, 2024

Accepts appointments and were punctual. Answered questions and kept me informed during my visit. Cody was very helpful and a great service rep. More

by hbfa6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier exhibited excellent customer service., Cody Mudd-Curtis, Steve Welch
Feb 03, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate you highlighting the importance of constant communication. Thank you for your business and review! -Justin Harmon (General Manager)

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