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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,256 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,256 reviews

February 09, 2024

I couldn't be happier with my purchase from Caldwell. Thank you Ethan Fisher for guiding me every step of the way. You are professional, kind, patient, caring and you really listened to my needs and goa More

by Sherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, thrilled with Ethan's attention to detail and he has proven his skill set. Fortunate to have him on the front lines. Thank you Sherry for giving Ethan and Bob Caldwell an opportunity to earn your business. We very much appreciate it! -Justin Harmon (General Manager)

February 09, 2024

Bryan was an awesome sales person. Nice, professional, and gave me a great price on my car that was below what I budgeted. The whole process of getting my car was easy, efficient, and More

by gldenbutterfly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Goins
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Goins is good pickup and comes with a strong reputation. That said, we are all re-earning that badge each day. Thank you For highlighting the visit and glad to hear everything worked out. -Justin Harmon (General Manager)

February 09, 2024

Great experience and fast service with Tim. He was very patient and great to work with. More

by Joe Thompson III
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Diddle receiving some kudos for his effort. Appreciate the business and review Joe! -Justin Harmon (General Manager)

February 09, 2024

Kevin was very accommodating in getting me scheduled and provided top notch service. I didn’t have to wait very long for my oil change and he explained the one issue they found (a recall on my battery pack) More

by stephanieparker210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the commentary Stephanie! Tech and advisor deserves some credit here and something our new Service manager is focusing on- complete processes. Thank you Stephanie for your business and your review. -Justin Harmon (General Manager)

February 09, 2024

The staff was extremely helpful and got me in and out with a new vehicle quickly and were able to work around my work schedule More

by bharp07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Vinny is the man! Means more coming from you than me. Appreciate your business and hope the vehicle treats you well for many years to come! -Justin Harmon (General Manager)

February 08, 2024

Service rep was kind, knowledgeable, and quick. Job time was just about what I was expecting. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Paul. With a new Service Director the entire department is receiving an overhaul. Thank you for the feedback so we know if what is being changed is working. We appreciate your business. -Justin Harmon (General Manager)

February 08, 2024

Cody always delivers. He communicated the problem clearly and kept me posted about the progress More

by greg.hargett.ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Greg. Commitments from our commercial accounts like yours Greg mean the world and appreciate the feedback. Have a great weekend and please let us know if anything is less than ideal. -Justin Harmon (General Manager)

February 07, 2024

Ethan was really great! He sold myself and my cousin a vehicle in a matter of 2 days. The staff were both pleasant and professional. Although I did not purchase a “new” vehi More

by Angiejean1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story. Jack (GSM) preaches this to everyone that no matter the vehicle or customer, it's the same process. If only one process is right, there is no need to make things more complicated. Glad to hear that your visit went smooth and Ethan represented well! Have a great weekend and thank you for the business! -Justin Harmon (General Manager)

February 07, 2024

Keith Watson was my service advisor and did a great job communicating with me. I also want to recognize management Jack B. and Justin H, for great customer service! More

by Will B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well this review hit home! Appreciate everything you do for all the folks here at Caldwell Will. You have shown poise, patience, and loyalty for so many years we can't say enough. Cheers and you know we are here for ya. -Justin Harmon (General Manager)

February 07, 2024

Was recently in an accident and needed to replace my car. Worked with Ethan on the floor and Nick in the finance department. Everyone involved was incredibly helpful and professional. I highly recommend Bob More

by Webarnett79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan (5 Stars), Nick Brown
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Nick receive some notoriety. Commonly the sales manager structuring the deal is behind the scenes and it means a lot to me to make sure the customer knows who is trying to put the deal together. Thank you for the opportunity to earn your business and review! -Justin Harmon (General Manager)

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