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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,438 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,438 reviews

October 21, 2025

Nice guys and take care of the clients I recommend you guys come visit them More

by luckofleuriscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Certainly our goal. Try to work harder than our competition. Thanks for noticing and we appreciate your feedback and business. -Justin Harmon (General Manager)

October 19, 2025

Friendly, no hassle approach. I didn't feel pressured, had all my questions and concerns answered / covered More

by fridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Dashnaw
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, that's a big piece for us at Bob Caldwell and that's not Erik's nature to sell with pressure. Never a good thing. Thanks for recognizing and mentioning that. Have a great week! -Justin Harmon (General Manager)

October 18, 2025

Diddle worked hard to get us approved. He made the buying process super easy and he was very personable! More

by raytraci2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diddle, Scot staats
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hilarious to see customers referring to Tim by his last name. Clearly more than just a transaction and Tim would appreciate the candor. Thank you Traci and Ray for the business and taking the time to fill our a review. -Justin Harmon (General Manager)

October 18, 2025

After a pleasant transaction there with a lease in 2022 I decided to respond to an inquiry from Erik of my current to future automotive needs. Erik was very quick to locate nearly exactly what I was looking More

by glspi76jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That's a great story and appreciate you taking the time to explain the reason for the visit. Appreciate you showing the sale team the value in follow up whether you bought 5 years ago or just the week prior, very important. Hope this vehicle treated you as well as the last. Have a great Fall! -Justin Harmon (General Manager)

October 16, 2025

Erik was awesome. He went above and beyond to help with my purchase. Will definitely recommend him as well as the dealership. More

by duhwesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik
Oct 21, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Nice to hear when a customer feels like they are in good hands. Thank you for your comments and trusting in Bob Caldwell to handle your needs. Have a great day! -Justin Harmon (General Manager)

October 11, 2025

Erik Dashnaw was great to work with while finding a new car — he provided great details on our chosen car and guided us through the buying process. However, we had trouble submitting the online application More

by cbnearhood
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Dashnaw
Oct 13, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Apologize for the tech failure. The car business is so dependent on websites and apps...it's rather sad but the day we live in. I know everything is up and running now so happy to jump in if you would like? I can be reached at justin@caldwellchrysler.com. Sorry again for the inconvenience. -Justin Harmon (General Manager)

October 10, 2025

Erik and the team here were extremely transparent and efficient. Highly recommend them if you’re looking for a car! More

by Dr Steven Brule
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Dashnaw
Oct 13, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Steve Brule- that is awesome! Appreciate the business, review, and of course the comedy. -Justin Harmon (General Manager)

October 06, 2025

Car wasn’t clean, gas tank empty, not knowledgeable of the vehicle that was purchased. For the amount of money I spent, I didn’t have a great experience. I felt like once I purchased the car the attention More

by Slmoore95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
Oct 06, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry for the inconvenience and I'm happy to clean up your vehicle and fill it up with gas. Should have been more on top of this and sorry that was not the case. I can be reached personally at 614-880-2824 or justin@caldwellchrysler.com. Thank you for the business! -Justin Harmon (General Manager)

September 28, 2025

My family has purchased many cars from Bob Caldwell over the last 30 some yrs and always had a pleasant experience. Today we leased a vehicle and our salesman Derrick Philson was great. We told him what we More

by erseymour83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Sep 29, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Ersey. The old sales person tricks don't work anymore and something we don't care for. Transparency has been a mantra throughout all of our departments. Anything less is not something customers, staff, or managers are comfortable with. Thank you for recognizing the smooth process and execution with Derrick. Means a lot to all of us and of course....thank you for your business....especially over the last 3 decades. -Justin Harmon (General Manager)

September 25, 2025

Great experience. Staff was professional and courteous. Derrick and Dino were knowledgeable and helpful which made the experience pleasant. More

by mcutrupi4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick, Dino
Sep 26, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Love to hear it! September commonly is a grind for the sales department and despite the headwinds, the front line continues to stay positive and keep customers happy. Something to celebrate. Thank you for your business and review. -Justin Harmon (General Manager)