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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,256 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,256 reviews

March 03, 2024

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially VINNY he was extremely easy going, down to ear More

by aprice2646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Vinny is commonly a fan favorite and pleased to see he receiving some credit from his efforts. Thank you for your business and taking the time to review! -Justin Harmon (General Manager)

March 02, 2024

TYLER P WAS AMAZING AND SO WAS THE FINACE TEAM! !!! I have been wanting a Kia Carnival since they came out and they were worked hard to make sure I was comfortable with my purchase! More

by Josi.d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Josi. Ironically Tyler has impressed us with his progress and earned the opportunity to shadow with our finance department in hope that he will eventually have the opportunity. Thank you Josi for your business and highlighting Tyler and your experience. -Justin Harmon (General Manager)

March 01, 2024

We had a great experience purchasing 2 trucks for our business. Kevin in Commercial Sales and Brad were great and made the experience fun. Finance department was fast and easy. Smooth transaction and nev More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Mays and Jeff Kiehle, Kevin Adams
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the endorsement Courtney. Brad and Kevin continue to prove they take their job seriously and fortunate to have them on board. Thank you for giving us the opportunity to earn your business and taking the time to provide feedback. -Justin Harmon (General Manager)

March 01, 2024

Muy buen servicio atención al cliente muy amable María Vergara buena seller person fin what a I’m looking for More

by aderdeleon055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the review and business. Maria has proven herself and proud to have her represent the company. -Justin Harmon (General Manager)

March 01, 2024

Friendly and helpful service team. The scheduling process needs some attention but overall we are satisfied. They complete good quality work and are helpful and communicative. More

by SE
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback and we agree. We have way too much demand and not enough technicians. We hired 2 last month and have 2 more starting next week and still interviewing. We will catch up soon and appreciate all of the customers understanding. New manager that has only been here 2 months and making some great strides to structuring the team. Thank you again for the business and feedback. -Justin Harmon (General Manager)

March 01, 2024

I took my car in for an issue and after spending almost $1000 on stuff I clearly didn’t need, I got my car back with the same issues. I took it back three times and they returned it each time with a bill f More

by Abcdfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Watson, Steve Welch
Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to see this and apologize for the hassle. Not able to look up your information but if you are willing to reach out, happy to address your issues. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. Thank you. -Justin Harmon (General Manager)

February 29, 2024

This Was Not a great experience , I will not be going back. The whole thing was unprofessional More

by sap2569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Mudd-Curtis
Mar 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear this. If I can be of any help or understand what our team did wrong, I'm all ears! 614-880-2824 is my direct extension and justin@caldwellchrysler.com comes straight to my inbox. -Justin Harmon (General Manager)

February 29, 2024

They did a really great job, we really enjoyed working with Kevin, Brad and Jeff. They were all very professional and made it a great experience. More

by Yourpricehomes.llc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad May, Jeff Kiehle, Kevin Adams
Mar 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Always nice to hear managers mentioned in the review. They are grinding behind the scenes consistently and seldom thanked for their efforts so appreciate that. Appreciate the review and opportunity to earn your business. -Justin Harmon (General Manager)

February 29, 2024

This is my 2nd purchase from Bob Caldwell. Both great experiences. Jordan did an awesome job. We love our car. Very happy with the service and the car. Will be back for a 3rd in a few years. T More

by T. Flint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bullock
Mar 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Mr./ Ms. Flint for your loyalty to Bob Caldwell. Proof that doing things the right way are rewarded. Thrilled to hear that Jordan was able to step in and continue the trend! He is new to Caldwell but no stranger to the industry and thrilled to see what he is capable of. Appreciate your business and taking the time to provide feedback! -Justin Harmon (General Manager)

February 28, 2024

I appreciate how kind and polite they were and also an amazing waiting room with food and charger ports and free wifi. More

by Sadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Lisvet Rizo
Feb 29, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear the service visit went smooth and the amenities were well received. Appreciate your business and taking the time to review! -Justin Harmon (General Manager)

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